Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Languages
Timeline
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Shafaet Ahmed Siddique

Shafaet Ahmed Siddique

210, Bishop Ave, Toronto,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience
1
1
Certification

Work History

FAVP & Head of Operations

SBAC Bank Investment Limited
08.2022 - 07.2024
  • Creating development plans and forecasting sales targets and growth projections
  • Identifying market opportunities through meetings, networking and other channels
  • Meeting existing and potential clients and building positive relationships
  • Liaising with colleagues to develop sales and marketing strategies
  • Preparing financial projections and sales targets
  • Manage the IT team including CDBL, BackOffice and all vendors
  • Administrating company’s Mobile Trade software and DSE Mobile Apps
  • Administrating company email management system
  • Develop and maintain company Website
  • Monitoring Branch Operations (Trade and BackOffice)
  • Identify technology needs and make recommendations
  • Monitoring and surveillance margin ratio of clients.

Senior Assistant General Manager

Central Depository Bangladesh Limited
07.2019 - 05.2022
  • New Depository Participant (DP) registration
  • New Issuer registration
  • DP name change
  • DP registration certificate renewal
  • DP CDS bills monitoring
  • Pledge, Unpledged & Confiscation process execution
  • Report BSEC about DP registration Renewal
  • Demat process execution (Paper share to electronic share)
  • Processing Securities Elimination
  • Develop and update Web application of DP Registration and Renewal System
  • Application Design and Development as a member of CDBL Application Development
  • DP house Inspection and Report to BSEC.

Software Quality Assurance Engineer and Trainer

Central Depository Bangladesh Limited
07.2015 - 06.2019
  • Document test cases of VeDAS Software
  • Record test progress and results
  • Create test plans
  • Discover bugs within VeDAS Software
  • Identify, isolate, and track bugs throughout testing
  • Identify any potential problems that users might encounter
  • Perform manual and automated testing
  • Research and analyze product features being tested
  • Research new tools, technologies, and testing processes
  • Review user interfaces for consistency and functionality
  • Provide VeDAS Software training to DP and Issuer CDBL Users.

Senior System Engineer

Central Depository Bangladesh Limited
07.2011 - 06.2015
  • Provide VeDAS Software Support to the DP and Issuer
  • Shortage monitoring of Depository Participants
  • Apply new release VeDAS Software version to DP and Issuer
  • Run End of Day Operation on CDBL HP-UX Server
  • Run Start of Day Operation on CDBL HP-UX Server
  • Run Database Backup Process on CDBL HP-UX Server.

Executive, System & Customer Support

Central Depository Bangladesh Limited
08.2007 - 06.2011
  • Providing Customer support in various VeDAS software issues
  • Installing VeDAS Software on DP and Issuer PCs
  • Shortage Monitoring.

Education

Master of Science in Computer Science and Engineering -

United International University
01.2017

Bachelor of Science in Computer Science, First -

National University
01.2004

Skills

  • Management
  • Customer Service
  • Communication
  • Web programming
  • Project Manager
  • Problem-solving
  • Leadership
  • SQL/MySQL/Oracle

Certification

  • Diploma in Telecommunication Engineering.
  • EC-Council Computer Hacking Forensic Investigator certification (CHFI).
  • ISACA's Certified Information Security Manager (CISM).
  • ISACA's Certified in Risk and Information Systems Control (CRISC).
  • HP-UX System and Network Administration for Experienced UNIX System Administrators + HP Integrity Superdome 2 Administration Accelerated (HPE Education Services Singapore).
  • Managing HPE 3PAR StoreServ Storage Solution (HPE Education Services Singapore).
  • CCNA (Cisco Certified Network Associate) course from BUET.
  • Workshop on “Innovation in Public Service” organized by a2i of Prime Minister’s Office.
  • Certificate of Attending the course PHP Programming & Joomla!1.5 conducted by BDJOBS Training.
  • Certificate of attending Customer Service and Telephonic Etiquettes conducted by BDJOBS Training.

Personal Information

  • Father's Name: Muhammad Muklasur Rahman
  • Mother's Name: Narzina Rahman
  • Date of Birth: 01/01/84
  • Gender: Male
  • Nationality: Bangladeshi
  • Marital Status: Married
  • Religion: Islam

References

  • Mr. Md. Abdul Mutaleb, Managing Director & CEO, Central Depository Bangladesh Limited, +88 01713105405
  • Mr. Md. Lutfur Rahman, Chief Executive Officer, SBAC Bank Investment Limited, +88 01815424842

Languages

English
Professional Working

Timeline

FAVP & Head of Operations

SBAC Bank Investment Limited
08.2022 - 07.2024

Senior Assistant General Manager

Central Depository Bangladesh Limited
07.2019 - 05.2022

Software Quality Assurance Engineer and Trainer

Central Depository Bangladesh Limited
07.2015 - 06.2019

Senior System Engineer

Central Depository Bangladesh Limited
07.2011 - 06.2015

Executive, System & Customer Support

Central Depository Bangladesh Limited
08.2007 - 06.2011

Master of Science in Computer Science and Engineering -

United International University

Bachelor of Science in Computer Science, First -

National University
Shafaet Ahmed Siddique