Summary
Overview
Work History
Education
Skills
Timeline
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Shaena Hall

Long Beach

Summary

Dedicated professional seeking a role in a dynamic organization where I can leverage my extensive experience to contribute to team success and drive growth. Eager to embrace new challenges that allow me to apply my skills effectively and support the organization’s ongoing development.

Overview

13
13
years of professional experience

Work History

CANDIDATE EXPERIENCE COORDINATOR

CATALIGHT
09.2022 - 05.2023
  • Coordinated end-to-end candidate onboarding, ensuring compliance with organizational policies, and maintaining exceptional communication with candidates, hiring managers, and recruiters.
  • Monitored pre-employment screenings (background checks, health screenings, DMV, and credentials) and ensured accuracy in onboarding documentation.
  • Conducted New Employee Orientation and facilitated first-day employment requirements.
  • Managed ATS systems for requisition postings, interview scheduling, and offer letter generation while liaising with internal stakeholders and external staffing agencies.
  • Maintained HRIS and e-filing systems, ensuring data accuracy and confidentiality.
  • Supported HR audits and ensured compliance with recruitment, onboarding, and legal standards.
  • Collaborated with IT, Facilities, and other teams to streamline the onboarding process.

INVESTIGATOR AIDE- PRETRIAL SERVICES

Los Angeles Probation Department
08.2025 - 12.2017
  • Conduct detailed defendant interviews telephonically, in person (jail or court lockup) to gather relevant information used to facilitate judicial release decisions. Conduct interview pre-screening process to determine initial eligibility. Conduct reference contacts to verify applicant’s residential and employment history. Contact Local Law Enforcement Agencies to obtain details of arrest or case information.
  • Conduct thorough criminal record checks utilizing and accessing multiple various local, state and federal automated criminal justice systems determine positive identification of defendants. Analyze criminal records to determine final disposition for each arrest. Interpret automated criminal records, and compile detailed, chronological criminal history reports to assist with judicial release decisions. Performing specialized assignments and projects to assist in inter-agency operations.
  • Complete assessment reports and/or a risk assessment, using established criteria, to assist in determining suitability for release from custody. Contact personal references and employers to verify information provided. Access automated criminal history information as required to reconcile and verify data. Enter findings in appropriate automated case management systems.
  • Deliver reports and prepare court assessments with relevant information and recommendation for OR/EM programs participation

DETENTION SERVICES OFFICER

Los Angeles Probation Department
08.2025 - 12.2017
  • Provides for the care, safety and control of probation youth in a camp or a juvenile hall, maintains group and individual behavioral standards, and performs case management and life-skills assessment activities.
  • Observes and records the behavior and actions of individual probation youth and comforts or disciplines as necessary.
  • Conducts the group living process, including the proper supervision of probation youth eating, showering, using restroom facilities, visiting, and performing school and recreation activities.
  • Develops and implements supervision programs for probation youth with the assistance of a Deputy Probation Officer II.
  • Conducts recreational activities, provides individual and group crisis intervention, and ensures that the probation youth health needs are met, and hygiene and personal appearances are adequate.
  • Provides casework services to probation youth in a camp or juvenile hall, prepares petitions and court reports, evaluates, and maintains records on the progress of assigned cases, maintains case records and logbooks.

RECRUITER- OFFICE OF THE PROVOST

University Of Southern California, USC
11.2014 - 04.2017
  • Managed full-cycle recruitment for diverse positions, ensuring a timely and effective process.
  • Reviewed, audited, and completed recruitment documentation in Workday HRIS; served as a stakeholder/UAT tester for the Workday Recruiting and Payroll modules.
  • Sourced and qualified candidates through People Admin (ATS) to maintain a diverse talent pool; screened resumes and coordinated interviews using various methods.
  • Collaborated with departments to implement the Workday Recruiting module, delivering training and ongoing support while generating monthly data reports.
  • Developed job postings, managed advertising processes, screened applications, and coordinated interviews with hiring managers and executives.
  • Worked with hiring managers to finalize offer details, ensuring compliance with employment laws and company policies.
  • Actively participated in college job fairs and recruitment sessions, demonstrating strong leadership and problem-solving skills within team settings.

PAYROLL COORDINATOR

University Of Southern California, USC
11.2014 - 04.2017
  • Processed end-to-end payroll with high accuracy, ensuring compliance with internal and external regulations.
  • Reviewed, prioritized, and verified payroll/personnel documents for accuracy and timely processing.
  • Collaborated with HR to maintain payroll data integrity for new hires, terminations, and updates.
  • Monitored and updated employee payroll data in HRIS systems, ensuring accuracy for hires, pay changes, and transfers.
  • Audited payroll reports and reconciled checks, resolving discrepancies and ensuring compliance with California Work Study Program requirements.
  • Researched and resolved staff inquiries on payroll matters, including taxes, garnishments, and retroactive pay.
  • Supported management with special projects and ensured smooth operations through effective communication and coordination.

CUSTOMER SERVICE REPRESENTATIVE

HireRight
08.2010 - 11.2014
  • Managed a high volume of client inquiries daily while maintaining a positive and professional demeanor.
  • Actively listened to clients, analyzed issues, and provided prompt resolutions, fostering loyalty and continued business.
  • Analyzed incoming inquiries to identify trends, root causes, and recommend improvements to supervisory teams.
  • Handled sensitive and confidential data, utilizing strong analytical skills to interpret information as needed.
  • Collaborated with departmental supervisors to resolve complex or escalated employee inquiries, coordinating with relevant service teams and subject matter experts.
  • Assisted new customers with product setup and training to ensure successful implementation.
  • Proactively engaged with customers to promote products and resources that enhance their background check processes.
  • Provided guidance on industry standards and best practices to support customer success.

Education

Bachelor of Science - Administration of Justice

California State University - Dominguez Hills
Carson, CA
05.2017

Skills

  • Social Media Sourcing
  • New employee orientation
  • Human resources audits
  • HR policies and procedures
  • Staff training and development
  • Microsoft Office Suite proficiency
  • Maintain confidentiality
  • Workday
  • Onboarding/ I-9
  • Candidate screening
  • People oriented
  • Payroll
  • Live Scan Fingerprinting
  • CLETS

Timeline

INVESTIGATOR AIDE- PRETRIAL SERVICES

Los Angeles Probation Department
08.2025 - 12.2017

DETENTION SERVICES OFFICER

Los Angeles Probation Department
08.2025 - 12.2017

CANDIDATE EXPERIENCE COORDINATOR

CATALIGHT
09.2022 - 05.2023

RECRUITER- OFFICE OF THE PROVOST

University Of Southern California, USC
11.2014 - 04.2017

PAYROLL COORDINATOR

University Of Southern California, USC
11.2014 - 04.2017

CUSTOMER SERVICE REPRESENTATIVE

HireRight
08.2010 - 11.2014

Bachelor of Science - Administration of Justice

California State University - Dominguez Hills

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Shaena Hall