Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaena Flynn

San Diego

Summary

To work for a fun fast-paced company that has a great reputation and values their employees.

Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

18
18
years of professional experience

Work History

Hostess, Cashier, Bartender, Food Runner, Shift Leader, Inventory

Coronado Brewing Co
01.2002 - 01.2020
  • I started my employment as a part-time host and busser, consistently demonstrating reliability and dedication. These qualities enabled me to earn increased responsibilities and subsequently advance to a closing bartender position. After transferring to the Imperial Beach location, I was promptly promoted to full-time shift leader. In this capacity, I maintained a full-time schedule of five to six days per week and contributed to all aspects of front-end restaurant operations.
  • Management entrusted me with opening and closing procedures, supervising up to twelve employees per shift, and overseeing payroll and petty cash management. I have demonstrated expertise in customer service, operational efficiency, and mixology, consistently performing well in demanding environments while engaging a diverse clientele and supporting the establishment's overall success and profitability.
  • My responsibilities included training every new member of the front-of-house team, keeping keg lines clean and sanitized, handling inventory, and overseeing both merchandise and beer orders.
  • Recognized for my ability to defuse tense situations as they arise, contributing to a positive work environment.

Education

High School Diploma -

Mar Vista High School
Imperial Beach

Skills

  • Exceptional customer service abilities
  • Collaborative team member
  • Leadership experience
  • Proficient in managing multiple tasks
  • Analytical problem solving
  • Effective communication
  • Calm in high-stress situations

Timeline

Hostess, Cashier, Bartender, Food Runner, Shift Leader, Inventory

Coronado Brewing Co
01.2002 - 01.2020

High School Diploma -

Mar Vista High School
Shaena Flynn