Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Educator
Lululemon
06.2023 - Current
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Senior Brand Ambassador
American Eagle Outfitters
11.2019 - 06.2023
Trained, coached, and mentored new sales associates for maximum performance.
Monitored sales team performance and provided constructive feedback.
Maximized performance by monitoring daily activities and mentoring team members.
Assisted in development of monthly sales goals to motivate team and drive business objectives.
Increased customer engagement through managing the store social media and designing a variety of promotional content for the company
Hosting and running localization events to promote store products and sales
Interaction Design Intern
Skill Squirrel
05.2022 - 08.2022
Participated in performance improvement activities or meetings and recommended actions to improve results.
Used Adobe Creative Suite to edit images for use in marketing materials and website content.
Developed prototypes for testing and presentation purposes.
Participated in team-based design collaborations to facilitate development of effective client marketing and communications programs.
Identified design requirements for each project.
Created sketches and technical drawings to present design concepts to clients.
Collaborated with clients to address brand imaging and marketing style.
Education
Post Graduate Diploma - Mobile Application Development
Fanshawe College of Applied Arts And Technology
London, ON
08.2024
Honours Bachelor of Interaction Design -
Sheridan College Institute of Technology And Advanced Learning
Figma, Adobe Photoshop, InDesign, XD, Illustrator, Premiere, Media Encoder, Microsoft Suite, Google Workspace
Android Development, IOS Development, React Native, Front-End Development, Back End Development, Visual Design, UX Design, User Research, Information Architecture, Data Research, App/Web Testing, Marketing, Business Skills,