Summary
Overview
Work History
Education
Skills
Running
Certification
Timeline
Generic

Shaeley Barrios Barrera

Hamilton,ON

Summary

To obtain a position where I can use the knowledge and skills, I possess in combination with a passion for sports and helping others in the community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Client Services Representative

Sheridan College
09.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.
  • Responded to customer calls and emails to answer questions about products and services.
  • Maintained and managed customer files and databases.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Responsible for daily maintenance of fitness and sport equipment

Stretcher Crew

Forge FC
08.2022 - Current
  • Safely transporting injured soccer players off the field during Forge FC home games
  • Working alongside medical crew of forge FC, to ensure the safety of players during injury.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

First Responder

First Responder
05.2023 - Current
  • Educated patients and family members regarding assessment, injury prevention, and therapeutic treatments.
  • Managed acute and chronic conditions with full understanding regarding complex therapy needs.
  • Administered therapeutic treatments to ease pain and facilitate healing of injuries.
  • Providing field coverage for different youth sporting events including Rugby, soccer, field hockey, ice hockey, football, etc.
  • Assessing patient condition through physical and verbal exams and by collecting information from others at the scene
  • Able to perform patient care and determine if the scene is safe. Identifying the mechanism of injury or nature of illness.
  • Providing acute care to injuries of athletes; including blisters, fractures, blood, cuts, sprains, strains etc.
  • Able to use an AED

Healthcare Attendant

Rose Hill Lane PSW
11.2020 - 09.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Personal Trainer

Brock Niagara Centre
09.2020 - 04.2021
  • For Health and Well-being
  • Volunteered with senior citizens with neuromuscular disabilities, Responsibilities include creating work out programs for individual patients, supervising workout sessions
  • Responsibilities include teaching proper technique of exercises, adjusting workout weights and machines, keeping record of strength, and movement improvement of patients
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.

Student Therapist

Brock University St. Catharine's
09.2017 - 04.2021
  • Documented therapeutic goals and client progress.
  • Built trust and rapport with compassionate approach.
  • Implemented therapeutic interventions to promote awareness and growth.
  • Assessed client needs and developed treatment plans.
  • Completed 25-hours weekly of internship working with elite athletes
  • Maintained client confidentiality to protect patient privacy.
  • Documented client progress to track effectiveness and inform future treatment plans.
  • Attended continued education sessions to maintain professional standards and stay up-to-date with new developments.
  • Duties included soft tissue release, taping and wrapping, injury assessment and first responder assessments

Medical Support Staff Member

Niagara Canada Games
08.2022 - 09.2022

Canadian Wrestling Olympic Trials Medical Staff

Brock University
12.2019 - 12.2019

Education

Bachelor of Science - Athletic Therapy

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
06.2025

Bachelor of Arts - Kinesiology

Brock University
St. Catharines, ON
06.2021

High School Diploma -

Cathedral High School
Hamilton, ON
06.2015

Skills

  • Proficient in Microsoft Office Suite, internet, and email applications
  • Workflow Processes
  • Emergency Services
  • Fluency in Spanish
  • Effective Customer Service
  • Teamwork and Collaboration
  • Team Member Motivation
  • Clear Communication
  • Possess excellent stamina
  • Dedicated and continuous learner who is committed to personal growth and professional development

Running

Team Member of Sheridan College's Cross Country team

Certification

  • EMR - Emergency First Responder
  • BLS- Basic Life Support
  • First Aid & CPR
  • Valid G license

Timeline

First Responder

First Responder
05.2023 - Current

Client Services Representative

Sheridan College
09.2022 - Current

Stretcher Crew

Forge FC
08.2022 - Current

Medical Support Staff Member

Niagara Canada Games
08.2022 - 09.2022

Healthcare Attendant

Rose Hill Lane PSW
11.2020 - 09.2022

Personal Trainer

Brock Niagara Centre
09.2020 - 04.2021

Canadian Wrestling Olympic Trials Medical Staff

Brock University
12.2019 - 12.2019

Student Therapist

Brock University St. Catharine's
09.2017 - 04.2021

Bachelor of Science - Athletic Therapy

Sheridan College Institute of Technology And Advanced Learning

Bachelor of Arts - Kinesiology

Brock University

High School Diploma -

Cathedral High School

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Shaeley Barrios Barrera