Summary
Overview
Work History
Education
Skills
Relevant Skills - Customer Service Communication
Languages
Timeline
Generic

Shae St. Rose

Toronto,ON

Summary

Developed valuable skills in a fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into a new field that values efficiency and customer interaction. Excel at effectively communicating with individuals of all ages, reacting quickly under pressure, and providing prompt and friendly service. Skilled in managing time effectively to meet deadlines while maintaining high-quality results. Adept at multitasking in fast-paced environments, resolving customer complaints, and applying strong problem-solving abilities to ensure customer satisfaction.

Overview

2
2
years of professional experience

Work History

After-school Tutor

TCH Program
09.2023 - 06.2024
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.
  • Fostered a comfortable learning environment conducive to active participation and open communication.

Volunteer

Toronto Central SDA Church
07.2022 - 08.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Camp Leader

Downsview SDA Church Vacation Bible School
06.2023 - 07.2023
  • Collaborated with fellow camp leaders to create a positive and inclusive environment for all camp attendees.
  • Communicated with parents, staff and teachers regarding children or program issues.
  • Led groups of children safely through variety of camp activities.
  • Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.

Cashier

CNE food building
08.2022 - 09.2022
  • Greeted customers approaching booth and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Science - Physical Therapy

Oakwood University
Huntsville, AL
05-2028

High School Diploma -

Crawford Adventist Academy
Toronto, ON
06-2024

Career Exploration and Skills Development -

JVS Toronto
Toronto, ON
01.2022

Workers Health and Safety Certification -

Ministry Of Labour
Toronto, ON
01.2022

Food handlers certification -

Toronto Public Health
Toronto, ON
01.2022

Skills

  • Customer Service
  • Communication
  • Critical thinking
  • Interpersonal Skills
  • Product Knowledge
  • Patience and empathy
  • Problem-solving
  • Guest engagement

Relevant Skills - Customer Service Communication

  • Greeted customers in a friendly manner to ensure
  • Solved customer problems with good communication and tact
  • Provided information to customers in person regarding products and services

Languages

English

Timeline

After-school Tutor

TCH Program
09.2023 - 06.2024

Camp Leader

Downsview SDA Church Vacation Bible School
06.2023 - 07.2023

Cashier

CNE food building
08.2022 - 09.2022

Volunteer

Toronto Central SDA Church
07.2022 - 08.2023

Bachelor of Science - Physical Therapy

Oakwood University

High School Diploma -

Crawford Adventist Academy

Career Exploration and Skills Development -

JVS Toronto

Workers Health and Safety Certification -

Ministry Of Labour

Food handlers certification -

Toronto Public Health

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Shae St. Rose