Shae-Lee Robichaud
Calgary,Alberta
Summary
Dedicated and patient-focused individual with talent for connecting with patients to ensure comfort and trust in clinical settings. Recent graduate of MOA diploma. Adept at effectively communicating complex medical information and instructions in clear, empathetic manner, leading to improved patient compliance and satisfaction. Collaborative approach enhances teamwork among healthcare professionals, resulting in efficient and smooth operations. Strong ability to persuade and educate patients on health maintenance and preventive care, contributing overall well-being and better health outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front End Associate
Boss Beauty Laser and Wellness
10.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed inventory and controlled costs, optimizing profitability.
- Enhanced depot efficiency by streamlining inventory management processes.
- Ensured product availability by regularly restocking shelves and updating inventory records accordingly.
- Ensured timely restocking of shelves, preventing stockouts that could negatively impact sales.
- Maximized revenue by strategically upselling additional services during the booking process.
- Negotiated contracts with corporate clients resulting in profitable long-term business partnerships.
- Enhanced store appearance by organizing products and ensuring shelves were always fully stocked.
Front End Cashier
Costco
01.2015 - 08.2015
- Approached every question or concern with calm and level-headed approach.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
Cashier
Dollerama
05.2013 - 10.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Diploma - Medical Administrative Assistant And Unit Clerk
Sundance College
Calgary, AB04-2025
Skills
- Medical terminology knowledge
- Medical billing
- Patient scheduling
- Medical office administration
- Medical billing and coding
- Customer service
- Pharmaceutical knowledge
- Teamwork and collaboration
- Friendly, positive attitude
- Microsoft Office Knowledge
Certification
First Aid/CPR Level C
WHIMIS
FOIP
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, and Microsoft Outlook
Timeline
Front End Associate
Boss Beauty Laser and Wellness
10.2024 - Current
Front End Cashier
Costco
01.2015 - 08.2015
Cashier
Dollerama
05.2013 - 10.2013
First Aid/CPR Level C
WHIMIS
FOIP
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, and Microsoft Outlook
Diploma - Medical Administrative Assistant And Unit Clerk
Sundance College
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