Shae Fitzpatrick
Montreal,QC
Summary
Customer service professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
4
4
years of professional experience
Work History
Sales Representative
Société Québécoise du Cannabis
Montréal, Quebec
05.2024 - 02.2025
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Operated register, handled cash and processed credit card transactions.
- Greeted and assisted customers to foster positive experiences.
Team Lead
A&W Canada
01.2022 - 12.2022
- Ensured compliance with industry standards and regulations.
- Identified needs of customers promptly and efficiently.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Customer Service Cashier
McDonald's
01.2021 - 12.2021
- Processed customer payments quickly and returned exact change and receipts.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
DEC - Residential Real Estate Brokerage
Champlain College Saint-Lambert
Longueuil, QC10-2024
Some College (No Degree) - Social Sciences and environmental sciences
Dawson College
Skills
- Sales closing
- Lead prospecting
- Relationship management
- Networking techniques
- Post-sales support
- Customer relations
- Interpersonal communication skills
- Closing sales
Languages
English
Native/ Bilingual
French
Native/ Bilingual
References
References available upon request.
Timeline
Sales Representative
Société Québécoise du Cannabis
05.2024 - 02.2025
Team Lead
A&W Canada
01.2022 - 12.2022
Customer Service Cashier
McDonald's
01.2021 - 12.2021
DEC - Residential Real Estate Brokerage
Champlain College Saint-Lambert
Some College (No Degree) - Social Sciences and environmental sciences
Dawson College
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