Shady Gerges
Windsor,Canada
Summary
Enthusiastic student pilot and recent graduate with a Bachelor's degree in Computer Science from the University of Windsor. I possess a deep passion for aviation and am dedicated to expanding my knowledge and experience in the field. Committed to learning, I am eager to apply my technical skills and education to contribute to the success of aviation endeavors. With a strong commitment to personal growth and team collaboration, I look forward to achieving new heights in my aviation career.
Overview
6
6
years of professional experience
Work History
Server
Boston Pizza
06.2022 - 12.2022
- Accurately and enthusiastically take guests' orders for food and drink
- Engage with customers in a friendly manner
- Collect payments from tables
- Knowledge of the menu, with the ability to make suggestions.
Teacher
Lakeview Montessori School
01.2022 - 05.2022
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Created and developed lesson plans to meet students' academic needs.
Teacher Assistant
University Of Windsor
09.2019 - 12.2019
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
Customer Service Representative
Winners TJX
09.2018 - 09.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Supervisor
Tim Hortons
07.2016 - 08.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
Aviation
Windsor Flying Club
Windsor, ONBachelor of Science - Computer Science
University of Windsor
Windsor, ON08.2023
Skills
- Proficient in Excel, Microsoft Word, and PowerPoint
- Aircraft Piloting
- Attention to detail
- Strong leadership skills
- Teamwork
- Decision making
- Effective communication skills
- Ability to work under pressure
- Outstanding organizational skills
- Flexibility
Timeline
Server
Boston Pizza
06.2022 - 12.2022
Teacher
Lakeview Montessori School
01.2022 - 05.2022
Teacher Assistant
University Of Windsor
09.2019 - 12.2019
Customer Service Representative
Winners TJX
09.2018 - 09.2019
Supervisor
Tim Hortons
07.2016 - 08.2018
Aviation
Windsor Flying Club
Bachelor of Science - Computer Science
University of Windsor
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