Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Leadership and Delegate Duties
Qualifications and Relevant Skills
Languages
References
Timeline
Generic

Shadrack Nkurunziza

Edmonton,Canada

Summary

Adaptable and self-motivated professional with extensive experience in implementing personalized support plans tailored to clients’ welfare and interests. Demonstrated success in building long-term relationships and delivering quality therapeutic services across diverse populations. Strong background in life skills education and crisis management, complemented by effective time management and organizational abilities. Seeking to leverage these skills in entry-level opportunities to contribute to organizational growth while further developing expertise.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Child and Youth Support Worker (Foster Home)

CarePros
Edmonton, AB
08.2023 - Current
  • Conducted assessments of client needs and documented progress towards goals using established protocols.
  • Organized group activities for at-risk youth focusing on life skills development and positive behavior reinforcement.
  • Assisted with homework and provided tutoring in subjects as required.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Guided clients through transition to independent living within community.
  • Maintained accurate records and documented client data in company databases.
  • Established safe and inclusive environments for youth, promoting positive behavior and emotional well-being.
  • Implemented strategies for conflict resolution and peer mediation within youth groups.

Community Support Worker (Group Home)

Excel Society
Edmonton, AB
07.2021 - Current
  • Provided support to individuals with disabilities in activities of daily living.
  • Developed positive relationships with clients while maintaining professional boundaries.
  • Promoted effective working relationships with service providers and forged collateral contacts to support and deliver a community-based approach.
  • Administered medication by house guidelines to patients, tracking it on a daily MAR.
  • Provided transportation for clients to various appointments or activities as required.
  • Maintained accurate records and documented client data in company databases.
  • Monitored medications and assisted with medication administration as needed.
  • Developed individualized plans for clients and monitored progress towards goals.
  • Supervised community outings, enabling clients to achieve maximum personal independence.
  • Participated in team meetings, providing input regarding client care plans.
  • Supported clients during medical appointments, advocating on their behalf when needed.
  • Assisted clients in developing life skills and independent living abilities.
  • Assisted with customer requests and answered questions to improve satisfaction.

Community Developmental Support Worker (Group Home)

MirkaCare Services
Edmonton, AB
02.2021 - 01.2022
  • Developed and implemented individualized care plans for clients based on their needs and preferences.
  • Encouraged clients to identify their own strengths and weaknesses while promoting self-confidence and independence.

Community Support Worker (Group Home)

I Have A Chance Support Services
Stony Plain, AB
02.2019 - 03.2021
  • Provided support to individuals with disabilities in activities of daily living.
  • Developed positive relationships with clients while maintaining professional boundaries.
  • Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
  • Provided emotional support and encouragement during difficult times.

Education

Master’s degree - Public Health

Brunel University London
05-2025

Bachelor of Science degree - Biology

Concordia University of Edmonton
01.2024

Skills

  • Epidemiology
  • Public Health Leadership
  • Economic Evaluation of Health Interventions
  • Research Methods
  • Health Policy
  • Politics and Social Justice
  • Behaviour Change and Intervention Design
  • Global Public Health
  • Health and Society
  • Laboratory and data collection
  • Verbal communication
  • Microsoft Office
  • Cultural Awareness
  • Medication Administration
  • Working with handicapped patients
  • Working with individuals with disabilities
  • Occupational therapy assistants
  • Physiotherapy assistance
  • Recreational activities assistance
  • Crisis intervention
  • Patient reporting
  • Emotional well-being support
  • Client transportation

Volunteer Experience

  • All Nations Full Gospel Church, 2015 – Present
  • Royal Alexandra Hospital in DTC Operation Room, 01/01/17 – 12/31/17, Provided emotional support for the patient’s family. Updated family on the status of the operation and what would happen when surgery is complete.

Certification

  • First Aid & CPR/AED level C (BL), 04/302023
  • Medical Assistance/ Medication Administration Certificate, 07/29/21
  • Abuse Prevention/ PPCA Certificate, 07/29/21
  • Infection Prevention and Control (IPC) Certificate, 07/24/21
  • Alberta Food Safety Basic Certificate, 07/26/21
  • WHMIS (GHS) Online Training Certificate, 07/26/21
  • Responding to Unanticipated Behaviors of Concern, 08/31/22
  • The Mandt System Certificate, 07/31/22

Leadership and Delegate Duties

  • Acting Supervisor
  • Member of Business Continuity Plan Feedback (at work)
  • Emergency Information of the patient binder (at work)
  • In charge of arrived Medication (at work)
  • Financial Binder/ Money Box (at work)
  • Pastor’s Personal Assistant
  • Leader of the usher department (at church)

Qualifications and Relevant Skills

  • Canadian Citizen
  • Clean Intervention Record Checks/ Children’s Service.
  • Clean Vulnerable Sector Information/ Criminal Record.
  • Specialized in Epidemiology, Public Health Leadership, Economic Evaluation of Health Interventions, Research Methods, Health Policy, Politics and Social Justice, Behaviour Change and Intervention Design, Global Public Health and Health and Society.
  • Laboratory and data collection experience.
  • Excellent verbal communication skills in English.
  • Fully vaccinated (2 doses).
  • Proficient in Microsoft Office (Word, PowerPoint, and Excel).
  • Cultural Awareness training.
  • Own a reliable vehicle with a full Class 5 Driver’s License.
  • Administer medication to patients.
  • Work with handicapped patients of all genders.
  • Work with individuals who have physical disabilities, mental health disabilities, acquired brain injury, learning disabilities, intellectual disabilities and Schizophrenic individuals, both males and females.
  • Work with an individual with Childhood Autism, Hypothyroidism, Obsessive-Compulsive Behavior, and Psoriasis.
  • Assist patients with any occupational, physiotherapy & recreational activities.
  • Provide suicide and crisis intervention.
  • Report on a patient’s condition and record it on charts as appropriate.
  • Established client’s emotional well-being, personal hygiene, appearance, and dignity.
  • Transport clients to specialized treatment facilities, hospitals, local gyms, and swimming.

Languages

English
Professional
Swahili
Professional
Kirundi
Professional
KinyaRwanda
Professional

References

References available upon request.

Timeline

Child and Youth Support Worker (Foster Home)

CarePros
08.2023 - Current

Community Support Worker (Group Home)

Excel Society
07.2021 - Current

Community Developmental Support Worker (Group Home)

MirkaCare Services
02.2021 - 01.2022

Community Support Worker (Group Home)

I Have A Chance Support Services
02.2019 - 03.2021

Master’s degree - Public Health

Brunel University London

Bachelor of Science degree - Biology

Concordia University of Edmonton
Shadrack Nkurunziza