Summary
Overview
Work History
Education
Skills
Timeline
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Shadia Sharif

Toronto,ON

Summary

Energetic Office Admin with over 5 years of experience in providing exceptional support for day-to-day operational functions with a positive attitude. Organized and dependable candidate successful at managing multiple priorities in a timely manner. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Office Administrator

Pantree
07.2021 - 03.2024
  • Interacted with customers, clients and stakeholders by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
  • Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Accounts Payable and Receivable Clerk

Office Grocery
03.2019 - 07.2021
  • Contributed to successful financial audits by providing well-organized documentation of all relevant transactions and account balances.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Managed electronic payment systems to streamline payment processes and reduce errors.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Provided exceptional customer service when addressing client inquiries regarding billing or payment matters, resulting in improved client satisfaction levels.
  • Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.

Fundraising Intern

York University Career Centre
10.2016 - 01.2018
  • Participated in networking events within the nonprofit community to build relationships with potential partners and collaborators.
  • Prepared comprehensive reports on fundraising activities, providing valuable insights for future efforts.
  • Enhanced online presence with social media campaigns, resulting in increased awareness of fundraising initiatives.
  • Collaborated with marketing team to create promotional materials that effectively communicated organizational goals and needs.
  • Maintained accurate records of donor information using CRM software, facilitating streamlined communication efforts across the organization.
  • Provided administrative support for the development department, aiding in overall efficiency and effectiveness of fundraising operations.
  • Maintained accurate financial records to stay compliant with regulations and enable tracking of funds.
  • Managed budgets for events and campaigns, keeping financial goals on track.

Education

Bachelor of Arts - Early Childhood Education

Humber College
Toronto

Skills

  • Administrative Support
  • Teamwork and Collaboration
  • Interpersonal Relations
  • Report Preparation
  • Event Coordination
  • Database Maintenance
  • Multitasking and Organization
  • Relationship Building
  • Phone and Email Etiquette
  • Accounts Payable and Receivable

Timeline

Office Administrator

Pantree
07.2021 - 03.2024

Accounts Payable and Receivable Clerk

Office Grocery
03.2019 - 07.2021

Fundraising Intern

York University Career Centre
10.2016 - 01.2018

Bachelor of Arts - Early Childhood Education

Humber College

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Shadia Sharif