SHADIA NABWETEME
COMPUTER SCIENCE
Edmonton,AB
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Crew Member
McDonald's ,Binary Moktan
Abudhabi
07.2023 - 07.2023
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Waitress/Barista
Kasule Abdul, Nana Restaurant
Kampala
05.2021 - 11.2021
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Education
High School Diploma -
Kololo Senior Secondary School
Kampala, Uganda 01.2013 - 11.2016
Skills
Product promotion
Food preparation and safety
Hospitality service expertise
Customer assistance
Money handling
Time management skills
Drawer management
Communiction skills
Certification
Food Safety
Timeline
Crew Member
McDonald's ,Binary Moktan
07.2023 - 07.2023
Waitress/Barista
Kasule Abdul, Nana Restaurant
05.2021 - 11.2021
High School Diploma -
Kololo Senior Secondary School
01.2013 - 11.2016