Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Hi, I’m
Shadi Rasouli
North York,ON
Summary
Overview
4
years of professional experience
Work History
Meda Alaei
Administrative Assistant
05.2022 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Created detailed expense reports and requests for capital expenditures.
- Managed Access databases converting complex data into easy-to-interpret data.
- Created PowerPoint presentations for business development purposes.
- Performed research to collect and record industry data.
- Maintained staff directory and company policy handbook for human resources department.
- Organized weekly staff meetings and logged minutes for corporate records.
- Arranged rapid office equipment repair and maintenance with vendors.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coached new employees on administrative procedures, company policies and performance standards.
Arian Gholamali
Administrative Coordinator
12.2018 - 03.2022
Job overview
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and directed incoming mail and prepared outgoing mail.
- Collaborated in timely processing of billing and accounts receivables.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
York UniversityToronto, ON
Post-Graduate Certificate from Business Administration
11.2022
University Overview
Tehran Azad University Iran
Bachelor of Arts from Business Administration
07.2020
University Overview
ALAST Business Consultants
Certificate from Customer Service And Cashier Training
06.2018
University Overview
Skills
- Meeting Minutes
- Customer Service
- iManage Proficiency
- Records Management Systems
- Program File Distribution
- Excel Spreadsheets
- PC Proficiency
- Report Analysis
Timeline
Administrative Assistant
Meda Alaei
05.2022 - Current
Administrative Coordinator
Arian Gholamali
12.2018 - 03.2022
York University
Post-Graduate Certificate from Business Administration
Tehran Azad University
Bachelor of Arts from Business Administration
ALAST Business Consultants
Certificate from Customer Service And Cashier Training
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