Shadi Hanna Haddad
Windsor,ON
Summary
Extend to a higher level of management within a prestigious organization while also honing my existing skills to a higher and more effective level.
Overview
25
25
years of professional experience
Work History
Director of Sales
Renner & Gross Collection
10.2024 - Current
- Reporting to the Managing Director of R&G Collection.
Building awareness of the portfolio of R&G Collection GCC through pro-active sales - Developing and implementation of sales strategies.
- Driving revenue growth within the GCC market .
- Establishing and maintaining strong relationships with key clients and partners and stakeholders in the region to drive revenue growth and enhance brand visibility.
- Developed and executed strategic sales plans to increase market share across luxury hotel portfolio.
- Led high-performing sales teams, providing mentorship and training to improve performance and achieve targets.
Cluster Assistant Director of Sales - Leisure
Taj Exotica Resort and Spa the Palm & Taj Dubai
11.2021 - 09.2024
- Managing Total of 621 Rooms and Suites, including, 14 Restaurants, and 19 Meeting Rooms
- Manage hotel sales plans to ensure they accurately interpret and support business objectives and use these plans to focus sales efforts across all Leisure segments.
- Collaborate closely with the Senior Management Team to identify and drive focused activities on business elements that require additional assistance.
- Contribute to the growth of the company’s sales and marketing initiatives by recommending, implementing, and tracking appropriate local activity.
- Organize comprehensive information describing the hotel’s range of products and services and deliver this information to existing and potential Guests via relevant sales resources and sales channels.
- Produce accurate and timely reports that meet the hotel’s and management company’s needs.
- Prepare and present the proactive sales team’s contribution, focus, and activity to the hotel owners and senior management team on a monthly basis.
- Participate in pertinent management meetings in order to develop and implement sales and marketing initiatives.
- Prepare hotel company contracts in accordance with current business and pricing conditions.
Director of Sales
The Leading Hotels of the World
05.2019 - 09.2020
- Develop and grow Corporate and leisure market share in the UAE market for member hotels.
- Directed strategic sales initiatives to enhance brand visibility and market share within luxury hospitality sector.
- Analyzed market trends and competitor strategies to inform pricing models and promotional campaigns, optimizing revenue growth.
Cluster Assistant Director of Sales
Grand Millennium Hotel Dubai & Grand Millennium Business Bay
12.2017 - 05.2019
- Total of 588 Rooms, including Apartments, 5 Restaurants, and 18 Meeting Rooms.
- Manage the Leisure Segment and Key Corporate Accounts.
Assistant Director of Sales
Banana Island Resort by Anantara
04.2017 - 11.2017
- Hotel 141 Rooms, Suites and Villas, 7 Restaurants.
- Manage the local and international key account’s leisure sales activities.
Assistant Director of Sales
Dusit Residence Dubai Marina
12.2014 - 03.2017
- In charge of the Leisure and Corporate segments.
- The sales department’s head, In charge of the sales team supervision.
Senior Sales Manager
Radisson Blu, Media City Hotel
12.2012 - 12.2014
- Manage 246 Rooms, 6 Restaurants, and 11 Meeting Rooms.
Travel Trade Manager
Corp Executive Hotel Apartments Al Barsha
09.2010 - 11.2012
- Managing the Leisure Segment.
- Managing the GCC Corporate and Leisure Segments.
- Securing a year’s worth of Abu Dhabi Police weekly meetings.
Reservations Manager
Desert Adventures Tourism (Kuoni)
04.2008 - 09.2010
- A reservation team of 15 people Coordination between international agencies and local hotels; reporting to the CEO.
- Negotiating and contracting with UAE hotels.
- Organizing and managing hotel reservations.
Inbound Operation Manager
Total Holidays L.L.C
12.2006 - 04.2008
- Coordination between international travel agencies and Dubai’s local travel agencies.
- Negotiating and signing contracts with UAE hotels.
Reservation Manager
Travco Travel L.L.C.
11.2005 - 12.2006
- Responsible for the Russian market “MOSTRAVEL” under the Travco organization.
- Coordinating between international and local travel agencies.
Front Office Manager
JUMEIRAH BEACH HOTEL
10.2002 - 05.2005
- Managing 599 rooms, 362 serviced apartments, Offices, 21 Restaurants, Ballroom, and Conference Center
Shift Leader "Receptionist"
HYATT REGENCY HOTEL
10.2000 - 09.2002
- Assisting all 400 rooms, 362 serviced apartments, Offices, 8 F&B outlets, Ballroom, 8 Conference Rooms
Education
Bachelor - Travel and Tourism
Sadat Academy
Cairo06.2000
International High School - undefined
College De La Salle, Frères
Cairo06.1996
Skills
- Guest Experiences
- Strategic planning and analysis
- Vendor and contact negotiations
- Revenue Generation
- Staff Management
- Business Development
- Fidelio, Opera, Rate Gain
- Microsoft
- Windows and Office
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Full Professional
Hobbies and Interests
Music, Team Sports
Timeline
Director of Sales
Renner & Gross Collection
10.2024 - Current
Cluster Assistant Director of Sales - Leisure
Taj Exotica Resort and Spa the Palm & Taj Dubai
11.2021 - 09.2024
Director of Sales
The Leading Hotels of the World
05.2019 - 09.2020
Cluster Assistant Director of Sales
Grand Millennium Hotel Dubai & Grand Millennium Business Bay
12.2017 - 05.2019
Assistant Director of Sales
Banana Island Resort by Anantara
04.2017 - 11.2017
Assistant Director of Sales
Dusit Residence Dubai Marina
12.2014 - 03.2017
Senior Sales Manager
Radisson Blu, Media City Hotel
12.2012 - 12.2014
Travel Trade Manager
Corp Executive Hotel Apartments Al Barsha
09.2010 - 11.2012
Reservations Manager
Desert Adventures Tourism (Kuoni)
04.2008 - 09.2010
Inbound Operation Manager
Total Holidays L.L.C
12.2006 - 04.2008
Reservation Manager
Travco Travel L.L.C.
11.2005 - 12.2006
Front Office Manager
JUMEIRAH BEACH HOTEL
10.2002 - 05.2005
Shift Leader "Receptionist"
HYATT REGENCY HOTEL
10.2000 - 09.2002
Bachelor - Travel and Tourism
Sadat Academy
International High School - undefined
College De La Salle, Frères
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