Shadi Costandi
Kitchener,ON
Summary
Organized and proactive professional with a strong passion for health and wellness, dedicated to continuous personal and professional growth. With a background as a retail keyholder and a year of experience as a brand ambassador, I bring effective communication skills, reliability, and an ability to connect with diverse audiences. My commitment to a vegan lifestyle and extensive research into healthy living reflect my dedication to a balanced, goal-oriented lifestyle. Skilled in planning for the future, I strive to excel in all pursuits, whether in the gym, at work, or in personal development.
Overview
2
2
years of professional experience
Work History
Brand Ambassador
Mosaic Marketing Agency
09.2023 - 09.2024
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
Retail Keyholder
Rexall Drugstore
10.2022 - 04.2023
- Assisted store cashiers during peak sales times.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Balanced cash registers at end of shift and filled out necessary reports.
- Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
- Trained junior staff members on loss prevention strategies reducing shrinkage rates within the store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
- Rearranged racks and shelving based on seasonal planograms.
Cashier
Rexall Drugstore
04.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Applied Science - Environmental Engineering
University of Waterloo
Waterloo, ON08-2029
High School Diploma -
Cameron Heights Collegiate Institute
Kitchener, ON07-2024
Skills
- Excellent time management
- Effective communicator
- Well organized
- Good at planning for the future
- Reliable and responsible
- Leadership
- Fast learner, and eager to learn
- Can work well with people and independently
- Academic competence
- Delayed gratification mindset
Languages
English
Full Professional
Timeline
Brand Ambassador
Mosaic Marketing Agency
09.2023 - 09.2024
Retail Keyholder
Rexall Drugstore
10.2022 - 04.2023
Cashier
Rexall Drugstore
04.2022 - 10.2022
Bachelor of Applied Science - Environmental Engineering
University of Waterloo
High School Diploma -
Cameron Heights Collegiate Institute
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