Summary

Overview

Work History

Education

Skills

Languages

Timeline

Shadi Aliakbari

Mississauga

Summary

Professional and prepared dental administration professional with strong background in managing patient records, scheduling appointments, and coordinating with dental staff. Known for reliability and adaptability, ensuring smooth office operations and patient satisfaction. Skilled in using dental software, handling billing and insurance claims, and maintaining confidentiality. Strong focus on team collaboration and achieving optimal results.

Professional in delivery industry with strong focus on punctuality and customer satisfaction. Proven track record in managing routes and ensuring timely deliveries. Team-oriented and results-driven, adaptable to changing demands, and skilled in navigation and communication.

Overview

years of professional experience

Work History

Food Delivery Driver

Uber Eats

05.2024 - Current

Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Ensured order accuracy and quality, checking items before delivery for seamless customer experience.

Dental Administrative Assistant

Cyrus Aliakbari Inc.

07.2021 - 08.2023

Enhanced overall patient experience by maintaining a compassionate demeanor when interacting with individuals experiencing pain, distress, or anxiety related to their dental visit.
Enhanced office efficiency by organizing patient files, updating dental records, and maintaining accurate documentation.
Managed inventory levels of dental supplies to prevent shortages or excess stock while minimizing costs.
Facilitated smooth communication between patients and dental staff, addressing concerns and answering questions professionally.
Provided exceptional customer service by addressing patient concerns, inquiries, or complaints promptly while maintaining composure under difficult circumstances.
Optimized office workflow by effectively handling incoming calls, messages, emails, and faxes from patients and providers.
Maintained cleanliness of reception area, exam rooms, and common areas to ensure a professional appearance for the practice.
Supported marketing efforts by creating promotional materials and maintaining the practice''s website content uptodate.
Contributed to a welcoming environment for all patients through friendly interactions and prompt assistance at the front desk.
Provided excellent customer service to create positive experiences and build patient trust.

Crew Member

Tacomio Mexican Street Style Food

09.2022 - 12.2022

Worked front counter, uber eats/doordash orders and other areas.
Took orders, prepared meals, and collected payments.
Kept food preparation area, equipment, and utensils clean and sanitary.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Collaborated with team members to complete orders.

Math Tutor Volunteer

Mathnasium

03.2021 - 07.2021

Communicated regularly with parents/guardians regarding student performance updates, maintaining an open dialogue about progress toward established goals.
Provided constructive feedback on homework assignments, quizzes, tests, and projects, enabling students to recognize areas for improvement and achieve academic growth.
Enhanced student comprehension by incorporating real-life examples and interactive activities in tutoring sessions.
Boosted students'' problem-solving abilities through the use of creative techniques and critical thinking exercises.
Explained math concepts in caring and encouraging environment to help kids thrive and learn.

Education

Bachelor of Science - Biology For Health Science And Psychology

University of Toronto

Toronto, ON

04-2027

High School Diploma -

Collingwod High School

Vancouver, BC

06-2023