Summary
Overview
Work History
Education
Skills
Training And Skills
Certification
Languages
Timeline
Generic

Shadi Al-Halawani

Mississauga,ON

Summary

Heavy Equipment Sales and Service advisor (Equipment and spare part)

Experienced working for various KOMATSU & XGMA Heavy Equipment and SHACMAN Heavy Trucks dealer and distributor. Excellent active listening skills, sincerely interested in helping customers. A positive, well respected leader and confident decision maker. Strong team player, flexible, a natural leader, and work well in a fast-paced environment. Demonstrated talent for directing and supervising staff, achieving balance between task and employee’s needs.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Supply Chain Management/ Vendors Development Team

LARSEN & TOUBRO LTD, (L&T)
Saudi Arabia
02.2017 - 04.2018
  • Worked for new program launched in 2015 with Saudi Aramco IKTVA (the in kingdom total add value program) and enhanced contractors to localized goods and service accordingly to local market
  • Maintained accurate records of all vendors and their contracts.
  • Negotiated pricing and terms with existing vendors on behalf of the company.
  • Analyzed vendor performance data to identify areas for improvement or cost savings opportunities.
  • Collaborated with cross-functional teams to ensure successful execution of vendor projects.

Regional Manager

HEATING AND AIRCONDITIONING ENT
Saudi Arabia
01.2016 - 12.2016
  • Developed and implemented strategies to increase market share in the region.
  • Evaluated customer feedback and adjusted company processes accordingly.
  • Identified new business opportunities through market research and industry trends.
  • Managed regional operations including inventory control, staffing levels, logistics, customer service.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Analyzed business performance data and forecasted business results for upper management.

Senior Services & Marketing Process Development Officer

SHACMAN, AL-MORIYAT AL-ARABIYA CO
Saudi Arabia
10.2012 - 01.2016
  • Assembled a multi-disciplined international team comprised of professionals from Australia, New Zealand, and India to deliver a multi-million-dollar project including facility construction, IT systems implementations for service delivery, spare parts warehousing, inventory (More than 5000 SKU's)
  • Designed, implemented, and developed the company's DMS (Dealer Management System) to start company system functionalities for all business activities in sales and after-sales services
  • Supervised and managed all logistic activities (for more than 300 Machineries), Machines stocking process, Sold Machines PDI and deliveries, etc.
  • Managed training programs designed to improve customer service skills among staff members.
  • Assisted in developing organizational structures that optimized job responsibilities.
  • Determined consumer needs to provide products and services appealing to larger market.

Marketing Manager

AL-BAROUDI FOR PLASTIC NEEDS
Syria
05.2009 - 09.2012
  • Designed and developed the company's protocol for business activity including developing all documentation to support sales
  • Executed market research to ensure consistency of company sales with the market
  • Performed line documentation and summaries of key data, development of brochures, quote sheet, and tools needed by sales staff to sell
  • Worked with senior management to design and implement a prospecting/client contact
  • Supervised overall production line, monitoring and keeping production on series production mode
  • Controlled and implemented the Marketing Budget
  • Improved the overall customer relationship, delivered reliable customer support and service
  • Performed new business opportunities with abroad customer, thus increased the stretch film sales by 37% within 18 months
  • Excellent communication and problem-solving skills, understand the economic principles of supply and demand, and capable of making important decisions.

Sales and services In-charge

KOMATSU
Saudi Arabia
01.1999 - 11.2008
  • Planned and acted the frequently Company's field Sales Campaigns in order to maximize the efficiency of the sales force, within 5 years, total potential customers increased from 6 to 40 customer products wise
  • Reported a variety of activities, including: new projects, progress towards goal achievement, sales forecasts, sales revenue, new projects, and various other business-related requests
  • Managed contract negotiations and business agreements with government clients as needed, thus increased the regular yearly sales from 10% to 30%
  • Increased total sales for lifting equipment by 35% of total branch within 3 years
  • High maintained for CRM, thus lead to increased new potential customers by 40% of total customer within 5 years
  • KOMATSU spare parts campaign team for three years.

Education

Bachelor Degree in Mechanical Engineering -

Aleppo University-Syria
01.1998

Skills

  • Contract Negotiations
  • Customer Needs Assessment
  • Shipment Processing

Training And Skills

  • E-Business Certificate (CITI College-Mississauga-ON)
  • BOMAG-Germany Technical Training
  • KOMATSU-Saudi Arabia Bulldozer operation & maintenance
  • Time management (C.C SYRAI)
  • Polymers- BOROUGE co CPP, CPE film specification & applications
  • Customer services (C.C SYRAI)
  • Sales team work & time management (C.C SYRAI)
  • Preparing marketing plan (C.C SYRAI)
  • Methods of raising efficiency for excellent (C.C SYRAI)
  • Methods of professional (C.C SYRAI)
  • Professional working with soft application, word, excel, PowerPoint

Certification

  • Project Management Professional (PMP) Cert.

Languages

English
Professional
Arabic
Professional

Timeline

Supply Chain Management/ Vendors Development Team

LARSEN & TOUBRO LTD, (L&T)
02.2017 - 04.2018

Regional Manager

HEATING AND AIRCONDITIONING ENT
01.2016 - 12.2016

Senior Services & Marketing Process Development Officer

SHACMAN, AL-MORIYAT AL-ARABIYA CO
10.2012 - 01.2016

Marketing Manager

AL-BAROUDI FOR PLASTIC NEEDS
05.2009 - 09.2012

Sales and services In-charge

KOMATSU
01.1999 - 11.2008

Bachelor Degree in Mechanical Engineering -

Aleppo University-Syria

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Shadi Al-Halawani