Shadi Aboutalebi
Newmarket,ON
Summary
Highly organized offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Overview
11
11
years of professional experience
Work History
E-Commerce Product Listing Associate
Alorica
09.2015 - Current
- Provided customer service online and over the phone in accordance to the company’s guidelines.
- Created listings as needed, ensured products are accurately priced, photographed, and described.
- Monitored and optimize live listings and make suggestions to improve listing performance and health.
- Assisted in tasks from other departments as needed.
Employment Verification Specialist
Bruck Law Offices
05.2014 - 09.2015
- Verified and created claim numbers by communicating with various insurance companies.
- Entered numerical data into databases in a timely and accurate manner.
- Transcribed legal documents and phone conversations.
- Verified debtors place of employment
Customer Sales Representative
Jcpenney Logistics
02.2013 - 04.2014
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Asked open-ended questions to assess customer needs.
- Operated a POS system to itemize and complete customer purchases.
Education
High School Diploma - undefined
Milwaukee High School of the Arts
Milwaukee, WI2012
Skills
- MS Windows proficient
- Strong client relations
- Exceptional communication skills
- Creative problem solver
- Quick learner
- Team leadership skills
- Organizational skills
- 35 WPM typing speed
- Professional phone etiquette
- Database management
Timeline
E-Commerce Product Listing Associate
Alorica
09.2015 - Current
Employment Verification Specialist
Bruck Law Offices
05.2014 - 09.2015
Customer Sales Representative
Jcpenney Logistics
02.2013 - 04.2014
High School Diploma - undefined
Milwaukee High School of the Arts
Similar Profiles
Ebonee ChargoisEbonee Chargois
Account Manager at AloricaAccount Manager at Alorica
Adrianna WhiteAdrianna White
Technical Support Representative at AloricaTechnical Support Representative at Alorica
Dawn M. UtleyDawn M. Utley
Universal Customer Service Representative at AloricaUniversal Customer Service Representative at Alorica
Jean Carlos Nuñez CastilloJean Carlos Nuñez Castillo
Technical Support Representative at AloricaTechnical Support Representative at Alorica
Albert XuAlbert Xu
Crew Member at Baskin Robbins Ice CreamCrew Member at Baskin Robbins Ice Cream