Summary
Work History
Education
Skills
Languages
Timeline
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Shaddae Smith

Edmonton,AB

Summary

Dynamic Talent Acquisition Consultant with a proven track record, leveraging data-driven decision-making and strategic sourcing to enhance candidate quality. Skilled in behavioral interviewing and relationship building, I consistently optimize recruitment processes, achieving significant improvements in hiring efficiency and candidate satisfaction.

Work History

Talent Acquisition Consultant

Government of Alberta
  • Maintained compliance with all relevant employment laws during the recruitment process, mitigating risks to the organization.
  • Implemented data-driven decision-making processes in talent acquisition efforts, continuously optimizing for success.
  • Achieved higher-quality candidate matches by leveraging advanced search techniques on job boards and databases.
  • Supported management in developing and implementing personnel policies and procedures.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Hired employees and initiated new hire paperwork process.

Associate Manager, People and Experience

GALE Partners
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
  • Established strong relationships with key stakeholders, fostering collaboration and mutual support.
  • Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
  • Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
  • Oversaw training and onboarding process for all newly hired employees for the company.
  • Manage and coordinate benefits in Canada and USA; enrollment andcancellation of employee benefits, and support with inquiries and change processing
  • Contribute in employee relations and provide ongoing advice, support and resolution strategies on HR programs, policies etc. and assist in any necessary investigations and disciplinary or corrective actions
  • Provide advice to leadership and managers regarding clarification and interpretation of company policies and act as the point of contact on all policy-related matters
  • Ensure the effective execution of HR programs, processes, communications, and strategic initiatives

Campus Talent Acquisition Specialist

Geotab
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Sourced and screened candidates for technical roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
  • Managed campus programs and act as a liaison between universities and the company for sourcing early talent
  • Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
  • Provided regular updates to hiring managers and HR staff on recruitment activities and progress.

Talent Acquisition Specialist

Publicis Groupe
  • Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
  • Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.

HR and Recruitment Coordinator

GroupM
  • Collaborated with hiring managers to develop accurate job descriptions and requirements for open positions.
  • Assisted in reducing time-to-fill rates by proactively sourcing and screening potential candidates.
  • Built strong relationships with local universities, attending career fairs to attract top talent for internships and entry-level roles.
  • Worked closely with the recruitment team to continuously improve processes and deliver exceptional results, contributing to a high-performing work environment.
  • Optimized recruitment advertising strategies, monitoring performance metrics to inform future campaigns.
  • Established effective communication channels between candidates and hiring managers throughout the entire recruitment process.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.

Recruitment Assistant

Centennial College
  • Supported hiring managers in identifying top talent through thorough resume screening and insightful candidate assessments.
  • Enhanced candidate experience by streamlining the recruitment process and effectively communicating with all parties involved.
  • Reached out to new hires to check for issues and welcome to company.
  • Facilitated a smooth onboarding process for new employees by preparing offer letters, coordinating start dates, and conducting orientation sessions.

Employee Relations Assistant

Sutherland Global
  • Contributed to the ongoing improvement of employee relations practices by monitoring industry trends and making recommendations for enhancements in policies, procedures, or processes.
  • Assisted in resolving conflicts between employees through mediation and open communication.
  • Developed and implemented strategies for improving workplace culture, boosting overall job satisfaction.
  • Enhanced employee engagement by conducting regular meetings and addressing their concerns.
  • Maintained accurate records of employee grievances, disciplinary actions, and resolutions for future reference.
  • Acted as a liaison between employees and management to facilitate open lines of communication regarding any workplace challenges or opportunities for growth.
  • Ensured compliance with labor laws by staying current with pertinent regulations and updating internal policies accordingly.

Customer Service Team Manager

Sutherland Global
  • Managed team schedules, balancing workloads to optimize staff coverage during peak hours.
  • Created an incentive program that boosted employee morale and motivation, leading to improved performance metrics.
  • Collaborated with other departments to resolve complex customer issues effectively and efficiently.
  • Developed and implemented training programs for new hires, resulting in faster onboarding and higher retention rates.
  • Implemented quality assurance measures, ensuring consistent levels of excellence in service delivery.
  • Implemented knowledge-sharing initiatives among the team members that resulted in faster problem resolution times.
  • Developed strong relationships with key business partners, resulting in improved coordination and collaboration for seamless customer service delivery.
  • Reduced average call handling time with targeted coaching and performance monitoring.
  • Organized regular team meetings for open discussions about challenges faced in the workplace, fostering a collaborative atmosphere focused on continuous improvement strategies.

Education

Diploma - Business - Human Resources Management

Centennial College
Scarborough, ON
11.2021

Skills

  • Collaborative teamwork
  • Social media recruiting
  • Competency-based hiring
  • Behavioral interviewing
  • Data-driven decision making
  • Strategic sourcing
  • Workforce planning
  • Applicant tracking systems
  • Onboarding best practices
  • Salary and benefits negotiations
  • Talent management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Organizational skills
  • Decision-making
  • People management
  • Relationship building
  • Conflict resolution
  • Professionalism
  • Staff management
  • Talent acquisition

Languages

English
Native or Bilingual

Timeline

Talent Acquisition Consultant

Government of Alberta

Associate Manager, People and Experience

GALE Partners

Campus Talent Acquisition Specialist

Geotab

Talent Acquisition Specialist

Publicis Groupe

HR and Recruitment Coordinator

GroupM

Recruitment Assistant

Centennial College

Employee Relations Assistant

Sutherland Global

Customer Service Team Manager

Sutherland Global

Diploma - Business - Human Resources Management

Centennial College

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Shaddae Smith