Shaddae Smith
Edmonton,AB
Summary
Results-driven Human Resources Professional skilled in managing HR functions such as recruitment and employee relations. Strong communication, negotiation, and conflict resolution skills enhance workplace dynamics. Developed innovative staff programs that improved team performance and productivity while streamlining administrative processes through effective HR software utilization.
Overview
11
11
years of professional experience
Work History
TALENT ACQUISITION CONSULTANT
GOVERNMENT OF ALBERTA
04.2024 - 12.2025
- Lead full cycle recruitment, including postings, screening, interviewing, and facilitating post-interview discussions.
- Partnered with hiring managers to define job requirements, select interview techniques, and make evidence-based hiring decisions.
- Led full cycle recruitment, including job postings, candidate screening, interviewing, and facilitating post-interview discussions to secure qualified hires.
- Ensured compliance with GoA hiring frameworks to maintain recruitment standards.
- Partnered with the HRBP teams to ensure smooth processing and transitions of teams and candidates.
- Followed GoA hiring frameworks to maintain compliance in recruitment processes.
- Collaborated with HRBP teams to streamline processing and transitions for teams and candidates.
- Processed relevant steps in internal systems (1GX) for efficient operations.
ASSOCIATE MANAGER, PEOPLE & EXPERIENCE
GALE Partners
11.2021 - 04.2024
- Created amazing first days: Own onboarding from start to finish, setting up payroll and benefits, introducing our culture and tools, and making every new hire feel important.
- Oversaw HR cycle: Managed onboarding, payroll, benefits, engagement, and more to enhance employee experience.
- Championed employee relations: Be a trusted and responsive advisor for managers and team members like offering support, resolving workplace matters, and ensuring fairness and consistency across all HR programs and policies.
- Supported delivery of HR programs and strategic initiatives to improve engagement and performance across teams.
- Advised People Leaders on recruitment, employee relations, and performance reviews.
- Owned the HR systems: Kept the HRIS data accurate, organized, and ready to inform smart decisions.
- Turned data into insight: Prepared reports and analytics that help the People & Experience team and leadership make data-driven decisions to continuously improve the employee experience.
- Wrapped things up with care: Managed employee offboarding with professionalism and empathy, handled exits, deactivated accounts, and ensured a smooth transition for all.
CAMPUS TALENT ACQUISITION SPECIALIST
Geotab
09.2021 - 04.2023
- Lead the full-cycle campus recruitment process in partnership with University and Colleges.
- Created an early talent pipeline for technical teams (Software Development and Data & Analytics).
- Facilitated presentations and workshops for students and new graduates to educate on products, services, culture, and brand.
- Developed branding strategy to promote campus program across Geotab geographies, enhancing visibility and engagement.
- Created and facilitated engaging presentations and workshops to students and new graduates to educate them on our products, services, culture and overall brand.
- Actively worked with cross-functional teams including Employer Branding, Diversity and Inclusion, Communications and Marketing to promote the Geotab Campus Program.
- Monitored device performance in G560 and provided feedback to engineering on improvements and issues.
- Organized information sessions and events to network with students and establish partnerships with schools.
TALENT ACQUISITION SPECIALIST
Publicis Groupe
03.2021 - 11.2021
- Full cycle recruiting for mid to senior level talent.
- Source and screen qualified candidates by leveraging internet job boards, employee referrals, search engines, and web resume mining techniques.
- Partner with Hiring Managers to identify key requirements and set recruitment strategy for designated roles.
- Prepared recruitment reports and analytics to inform strategic hiring decisions.
- Provided regular status updates to Talent Acquisition team and Hiring Managers, ensuring alignment on recruitment progress for open positions.
- Partnered with Hiring Managers to identify key requirements and develop targeted recruitment strategies for designated roles.
- Communicate weekly with leadership team to establish hiring priorities and develop plans to meet hiring targets.
- Proactively Develop pools of qualified candidates in advance of need. Focusing on digital talent.
- Created recruitment reports and analytics to provide insights for decision-making.
PEOPLE AND CULTURE COORDINATOR
GroupM- Canada
01.2020 - 03.2021
- Facilitated intake meetings with hiring managers to align on role requirements and candidate profiles.
- Executed all phases of recruitment to ensure a seamless hiring experience.
- Recruited well qualified applicants from a variety of sources, including job boards, social media, and sourcing on LinkedIn's applicant tracking system.
- Facilitated intake meetings with hiring managers to clarify role expectations.
- Connected with universities and colleges to source talent through new grad and career exploration program.
- Compiled and analyzed recruitment reports to track progress against hiring goals and inform strategy.
- Communicated weekly with leadership team to establish hiring priorities and developed plans to meet hiring targets.
- Owned the internship program to include recruitment, onboarding and engagement throughout the term/cohort.
- Led the development and implementation of the applicant tracking system to streamline hiring workflows.
RECRUITMENT ASSISTANT (CO-OP)
Centennial College
, Canada
01.2019 - 08.2019
- Managed ATS to include posting jobs, retrieving relevant resumes.
- Managed ATS to post jobs and retrieve relevant resumes, streamlining recruitment process.
- Consulted with employers to promote employment opportunities through email, telephone, and in-person contact, enhancing employer engagement.
- Updated, collected, and maintained data using computer database programs.
- Performed various administrative tasks, including organizing files and handling schedules. such as filing, scheduling, and responding to inquiries, including filing and scheduling. such filling, scheduling, planning, responding to queries.
- Provided program information to current, new and prospective students.
HUMAN RESOURCES ASSISTANT IN DISPUTE RESOLUTION
Sutherland Global Services
Kingston
11.2016 - 11.2017
- Assisted with performance reviews by providing unbiased feedback.
- Participated on panel for conflict and dispute resolutions, fostering effective communication and resolution strategies.
- Supported decision-making process for employee separations, contributing to compliant and fair outcomes.
- Conducted the onboarding and orientation process for new hires.
- Participated on panel addressing conflict and dispute resolutions.
CUSTOMER SERVICE TEAM MANAGER
Sutherland Global Services
Kingston
08.2014 - 11.2017
- Developed, trained, motivated and led a team of 20 customer service experts.
- Developed, trained, motivated and led a team of 20 customer service experts.
- Established and nurtured relationships with clients and customers to enhance service delivery.
- Oversaw performance and service quality management to ensure high levels of customer satisfaction.
- Developed strategies from accurate data reports to drive informed decision-making.
- Provided fast and innovative solutions to customers' issues.
- Assessed and maintained disciplinary management of direct reports.
Education
Diploma - Business Administration Human Resources Management
CENTENNIAL COLLEGE
CanadaSkills
- Recruitment Coordination
- Recruitment strategies
- Candidate Engagement
- Compensation and benefits
- ATS proficient
- Microsoft Teams and Skype
- Office suite expertise
- Problem solving
- Time Management
- Full cycle recruitment
- Conflict resolution
- Relationship building
- Compliance management
- HR analytics
- Employee onboarding
- Strategic planning
- HR policies and procedures
- HRIS management
Timeline
TALENT ACQUISITION CONSULTANT
GOVERNMENT OF ALBERTA
04.2024 - 12.2025
ASSOCIATE MANAGER, PEOPLE & EXPERIENCE
GALE Partners
11.2021 - 04.2024
CAMPUS TALENT ACQUISITION SPECIALIST
Geotab
09.2021 - 04.2023
TALENT ACQUISITION SPECIALIST
Publicis Groupe
03.2021 - 11.2021
PEOPLE AND CULTURE COORDINATOR
GroupM- Canada
01.2020 - 03.2021
RECRUITMENT ASSISTANT (CO-OP)
Centennial College
01.2019 - 08.2019
HUMAN RESOURCES ASSISTANT IN DISPUTE RESOLUTION
Sutherland Global Services
11.2016 - 11.2017
CUSTOMER SERVICE TEAM MANAGER
Sutherland Global Services
08.2014 - 11.2017
Diploma - Business Administration Human Resources Management
CENTENNIAL COLLEGE