Summary
Overview
Work History
Education
Skills
Timeline
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Shadan Obada

Mississauga,ON

Summary

Hardworking and enthusiastic woker trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

6
6
years of professional experience

Work History

Front Desk (Dental Administration)

Confidential Medical Clinic
09.2024 - Current

•Greeted patients professionally and scheduled appointments using dental software.
•Handled phone inquiries, insurance forms, and billing with accuracy and efficiency.
•Maintained organized patient records and ensured privacy compliance (PHIPA).
•Coordinated with dental staff to ensure smooth daily operations and patient flow.
•Provided friendly and supportive service to enhance patient satisfaction.

Grill Manager

Adonis Group
01.2021 - 03.2025

• Created a positive atmosphere and ensured exceptional food and service quality.
• Interviewed, hired, trained, and managed restaurant staff effectively.
• Welcomed customer feedback and applied it to improve operations.
• Guided team on efficient service methods and daily procedures.
• Supervised food preparation and enforced safety standards.

Restaurant Manager

Palace Of The Sultan
01.2020 - 05.2021
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Oversaw food preparation and monitored safety protocols.

Cashier

Adonis Group
10.2019 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

General Arts And Science ESL( EAP) - General Arts

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
12.2022

Skills

  • Relationship Management
  • Food and Beverage Service
  • Coaching and Training
  • Negotiation
  • Complex Problem-Solving
  • Hospitality Service Expertise
  • Safety Demonstrations
  • Sales Expertise
  • Company Culture and Values
  • Time Management

Timeline

Front Desk (Dental Administration)

Confidential Medical Clinic
09.2024 - Current

Grill Manager

Adonis Group
01.2021 - 03.2025

Restaurant Manager

Palace Of The Sultan
01.2020 - 05.2021

Cashier

Adonis Group
10.2019 - 04.2021

General Arts And Science ESL( EAP) - General Arts

Sheridan College Institute of Technology And Advanced Learning
Shadan Obada