Shabnam Biklari

Experienced customer service representative with a proven track record in delivering exceptional customer service and satisfaction. Possessing excellent communication and organization skills, adept at effectively resolving customer inquiries and concerns. Collaborating seamlessly with diverse teams, consistently ensuring timely completion of tasks.

Creating and executing schedules and communicating with staff or clients who need assistance, Prepare presentations, spreadsheets, and reports and distribute incoming mail, Maintain accurate financial records. Preparing financial reports, balanced accounts, and reconciled discrepancies., Manage accounts payable and receivable, Creating estimates and invoices, expenses, and bills in QuickBooks., Delegated and did tasks daily to different departments of the store. Excellent customer service, Build customer relationship, Judgment and decision making, problem solving, Self-starter with courage and confidence to approach customers., Excellent computer and electronic skills, Written and verbal communication, Multi-tasking and, Excellent in Negotiations, Arranged new merchandise with signage and appealing displays to encourage customer sales, Maintained a clean and safe working/shopping environment, Maintained good relationships with clients by always being friendly, polite, and approachable, Build strong client-based relationships by ensuring consistent satisfaction, Operated cash register: Opening/Closing register, collecting and processing payments, return policy