Shabnam Agnihotri
Brampton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Food Service Supervisor
Bombay Palace
11.2022 - Current
- Keeping guest and work areas clean, organizing, and sanitizing per established standards.
- Reducing food waste by implementing proper inventory tracking and storage practices.
- Maintaining compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintaining health and food safety standards at all stages, from storage through delivery.
- Working On excel, Opera and Micros.
Housekeeping Supervisor
Home 2 Suits Hilton
02.2022 - 11.2022
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Assistant Professor
C T Institute Of Hotel Management
08.2014 - 11.2016
- Built strong rapport with students through class discussions and academic advisement.
- Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
- Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
- Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
Asstt. Professor
St. Soldier Institute Of Hotel Management
08.2013 - 07.2014
- Enhanced student understanding by designing interactive and engaging lectures.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Created dynamic learning environment that valued instructor and student interaction.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Housekeeping Room Attendant
Hyatt Regency Hotels
02.2011 - 07.2013
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors.
- Worked as a desk controller, and handled in-house calls.
- Good command on Excel, opera, Micros.
Education
Post Graduation Diploma - Business
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON08.2022
Bachelors in Hotel Management And C T - Hospitality And Tourism Management
Rayat And Bahra Institute of Hotel Management
Punjab, India05.2011
Skills
- Inventory Management
- Table Setting
- Cost Control
- Customer Service
- Quality Control
- Staff Motivation
- Special events planning
- Sales Planning
- Price Negotiation
- Microsoft Excel
- Team Collaboration
Languages
English
Full Professional
Timeline
Food Service Supervisor
Bombay Palace
11.2022 - Current
Housekeeping Supervisor
Home 2 Suits Hilton
02.2022 - 11.2022
Assistant Professor
C T Institute Of Hotel Management
08.2014 - 11.2016
Asstt. Professor
St. Soldier Institute Of Hotel Management
08.2013 - 07.2014
Housekeeping Room Attendant
Hyatt Regency Hotels
02.2011 - 07.2013
Post Graduation Diploma - Business
Sault College of Applied Arts And Technology
Bachelors in Hotel Management And C T - Hospitality And Tourism Management
Rayat And Bahra Institute of Hotel Management
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