Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Shabitul Aisha Khan

Brampton,ON

Summary

A compassionate and well-rounded medical graduate recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Reliance Hospital
Islamabad, Pakistan
06.2021 - 08.2022
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Answered phones promptly and directed calls appropriately.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Processed referrals for specialist care when requested by physicians or patients.

Medical Office Administrator

Dow Patient Care Association
Karachi, Pakistan
01.2021 - 04.2022
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Provided exceptional patient experience through friendly and compassionate communications.
  • Organized patient files and streamlined operations to improve efficiency.
  • Verified patient insurance coverage, eligibility and benefits.
  • Explained policies, procedures and services to patients.
  • Worked with the Patient Welfare Support Fund Committee at DUHS representatives to verify benefits and obtain balances owed.

Education

Bachelor of Medicine, Bachelor of Surgery (MBBS) -

Dow International Medical College
Karachi, Pakistan
05-2024

High School Diploma -

Beaconhouse School System
Pakistan
05-2017

Skills

  • Clear Communication Strategies
  • Organizational skills development
  • Staff supervision and training
  • Multitasking abilities enhancement
  • Medical terminology expertise
  • Patient confidentiality maintenance
  • Financial reporting experience
  • Teamwork and collaboration aptitude
  • Healthcare compliance
  • Patient Engagement

Languages

English
Professional
Urdu
Elementary

Certification

  • Publications:

A Systematic Review and Meta-Analysis on Effectiveness of Mineralocorticoid Receptor Antagonists in Reducing the Risk of Atrial Fibrillation

DOI: https://doi.org/10.1016/j.amjcard.2023.04.038

Awareness, impact and hands-on experience of medical students about technology based practical at electrophysiology power lab

DOI: https://doi.org/10.29309/TPMJ/2023.30.03.7280

  • Presentations

5th International Conference On Health Professions Education - Poster Presentations 2021

Shifa Annual Scholar's Day 2022

  • Workshops

Women's Self- Defense 2022

Ahead of the Curve (Healthcare Research) 2022

The Aga Khan University - DCPE Annual Event 2023 (CME 4 hours)

Pearls of Emergency Medicine 2023

Wesleyan University - Suicide Prevention 2024

Wesleyan University - Schizophrenia 2024

Timeline

Medical Receptionist

Reliance Hospital
06.2021 - 08.2022

Medical Office Administrator

Dow Patient Care Association
01.2021 - 04.2022

Bachelor of Medicine, Bachelor of Surgery (MBBS) -

Dow International Medical College

High School Diploma -

Beaconhouse School System

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Shabitul Aisha Khan