Analytical and hardworking professional with technical knowledge and critical thinking skills. Tackles challenges with positivity and drive to overcome. Strong work ethic, adaptability and great interpersonal skills. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Business Associate
IRWA
Islamabad, Punjab, Pakistan
07.2020 - 02.2023
Developed and maintained customer relations by providing prompt, courteous service.
Maintained accurate records of customer interactions and transactions.
Provided support to the sales team on a daily basis.
Evaluated customer feedback and provided recommendations for improvement.
Suggested improvements to increase efficiency and profitability by reducing waste.
Maintained positive working relationship with fellow staff and management.
Cashier
Cash and Carry
Wah Cantt, Punjab, Pakistan
02.2021 - 10.2021
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Issued receipts, refunds, credits or change due to customers.
Performed other duties as assigned by management.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Collected payments and provided accurate change.
Answered customer questions and provided store information.
Sales Associate
Al Balushi Boutique
Sur, Ash Sharqiyah South Governorate, Oman
02.2015 - 12.2016
Restocked shelves as needed to ensure sufficient inventory levels.
Provided accurate information about products, prices and services.
Greeted customers and provided exceptional customer service.
Maintained cleanliness of store environment including floors, windows, displays.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Demonstrated product features and benefits for customers' needs.
Engaged customers in friendly, professional dialogue to determine needs.
Developed trusting relationships with customers by making personal connections.
Education
Bachelor of Medicine, Bachelor of Surgery (MBBS) - Medicine