Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shabir Ahmed Abdali

Whitby,Ontario

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Business Development Manager

Avid Apparel
08.2022 - 06.2023
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Represented company and promoted products at conferences and industry events.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
  • Built relationships with customers and community to establish long-term business growth.

Business Development Manager

Magstar Inc
07.2021 - 08.2022
  • Collaborated with business development, marketing, and product departments on the creation of competitive concept proposals
  • Developed new service offerings based on detailed and documented insights of market and client needs
  • Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system
  • Provided market intelligence and feedback to global and regional teams on the market, industry, and competitors’ developments
  • Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new opportunities
  • Consistently pursued and searched for 100 leads a day, while reaching out and conducting business with them
  • Boosted revenue by 15% since joining the company by closing deals and getting new business opportunities for the company.

Business Development Representative

TouchBistro
02.2021 - 07.2021
  • Analyzing data for POS systems sales by looking at prospects within North America and gathering information on entrepreneurs and business owners, seeing who is eligible for TouchBistro products and possible sales
  • Maintained a pipeline of customers through Salesforce and continuously checked records of all data related to projects for such sales and possible closing deals
  • Cold calling 60+ minimum customers a day or 60+ minutes of talk time a day, as well as maintaining those numbers during every business day
  • Always achieved a quota of 21 closing deals, booking demos and opportunities a month, with an average sales cycle of 3-7 days
  • Entrusted with stock knowledge within the company and private information and obliged by code of conduct within the company
  • Dealt with restaurant owners and CEOs, established a great CRM system with them and booked many demos in such a short time.

Owner

Pizza Pizza
06.2013 - 04.2021
  • Achieved high performance evaluations for customer relation ability and quality of services provided to customers in a fast paced, high volume franchise
  • Processed incoming supply chain orders, through purchasing and receiving commissary
  • In turn provided
  • FIFO rules
  • Handled escalated customer complaints by diffusing intense situations and communicating with emotionally distraught customers
  • Resolved customer complaints by investigating issues, exploring solutions, and implementing these solutions
  • Responsible for recruitment, orienting, training and managing culinary front of house team members
  • Accomplishing financial objectives in budgeting, analyzing, preparing, and maintaining proper serving protocols and procedures of staff members
  • Entrusted in taking care of everyday inventory and depositing cash at the end of shift.

Supply Chain Manager

Quarterback Transportation
09.2018 - 02.2021
  • Developed quotes and rates for pricing for clients as well as taking care of order entry in the TMW software for numerous amounts of client’s truckloads
  • Teamed with sales and marketing teams to confirm that product availability meets customer demand.
  • Forecasted and managed annual operating budget for every location.
  • Entrusted with dealing and communicating with company’s CEO’s and VP’s as well as taking care of any situation regarding malcontent executives
  • Used various computer software’s such as Microsoft Excel, TMW, Outreach and Salesforce for every possible way of maintaining CRM as well as making the company as efficient as possible
  • Analyzed data of many Supply Chain Executives throughout the company so that the company could grow as effectively as possible
  • Entrusted in overlooking a team of Supply Chain Executives so that they meet their quarterly quotas, as well as deadlines.
  • Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
  • Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.

IT Analyst

Pizza Pizza
06.2016 - 06.2017
  • Analyzed data for POS system by aggregating information on how factors such as malfunctions, wrong wiring and technological meltdowns shut down the POS
  • Analyses and solutions were given to the staff and concluded any problems
  • Maintained electronic records of all data related to projects for documentation, clarification and presentation to supervisors; ensured an accurate database by completing data entry and verification
  • Managed strict, POS solution deadlines by maintaining an accurate calendar and schedule; resulted in the staff receiving completed solutions promptly without shutting the store down.
  • Reviewed technical work of consultants and third-party support providers.

Islamic Representative

Subhan Mosque
09.2013 - 09.2015
  • Conducted financial and internal control operations for not-for-profit organizations by collecting books, counting funds, and entering information into donation systems
  • Monitored and handled over $10,000 in community wide-donations while also assisting in the calculation and allocation of over $250,000 in city-wide donations
  • Teaching the youth of school with life skills, as well as Islamic studies and tutoring; Math, English, History.

Education

Bachelor of Commerce - Information Technology and Business Management

Ryerson University - School of Ted Rogers
Toronto, Ontario

Skills

  • Knowledge of Information Technology
  • Business Management and Operation Management
  • Detail-oriented and analytical; strong data entry, management, and analysis skills
  • Self-motivated and excelled financial analysis, technical analysis, accounting, sales and marketing skills;
  • Thrives on challenges
  • Client-focused with strong work ethic, sound judgment, and ability to multitask to meet tight deadlines
  • Reliable, productive and collaborative team member; works well independently and in a team setting
  • Effective trouble-shooter with strong leadership, customer service, problem-solving and organizational skills
  • Excellent verbal and written communication skills along with strong interpersonal skills
  • Market Tracking
  • Account Management
  • ERP (Enterprise Resource Planning) Software
  • Forecasting Ability
  • Microsoft Project and Visio as well as other CRM systems, such as Outreach and Salesforce
  • Beginner/Intermediate skills in computer software including MsSQL, Wireshark, Raptor, HTML, Turing
  • PhoenixPOS, TMW, and UML

Timeline

Business Development Manager

Avid Apparel
08.2022 - 06.2023

Business Development Manager

Magstar Inc
07.2021 - 08.2022

Business Development Representative

TouchBistro
02.2021 - 07.2021

Supply Chain Manager

Quarterback Transportation
09.2018 - 02.2021

IT Analyst

Pizza Pizza
06.2016 - 06.2017

Islamic Representative

Subhan Mosque
09.2013 - 09.2015

Owner

Pizza Pizza
06.2013 - 04.2021

Bachelor of Commerce - Information Technology and Business Management

Ryerson University - School of Ted Rogers

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Shabir Ahmed Abdali