Team player: able to work well with people of diverse cultural backgrounds
Customer-oriented: Confident and comfortable engaging customers to deliver an elevated experience
Initiative taker: proven ability to complete tasks or activities with minimal supervision
Flexible working schedule shifts including evenings and weekends
Motivated, hardworking, friendly, a quick learner and willing to learn
Fluent in French, English and Farsi
Overview
2
2
years of professional experience
Work History
Remote Virtual Receptionist & Sales Customer Service
TigerTel Communications
01.2024 - Current
Handling incoming calls, emails, and messages with professionalism and efficiency
Greeting callers and visitors in a friendly and courteous manner, ensuring a positive first impression of the company
Manage and direct calls to the appropriate departments or individuals, facilitating smooth communication within the organization
Providing clients and customers accurate information regarding company services, products, and policies
Assisting with appointment scheduling, conference room bookings, and other administrative tasks as needed
Maintaining confidentiality and discretion when handling sensitive information
Door-to-Door Sales Representative
Abstract Management Inc.
05.2023 - 01.2024
Company Overview: (for Rogers Communications)
Executed direct sales campaigns for Rogers Communications door-to-door, driving a notable increase in customer acquisitions within the designated territory
Developed and nurtured strong relationships with potential customers, addressing inquiries and resolving issues to ensure high satisfaction and retention levels
Presented Rogers' products and services effectively, tailoring pitches to meet individual customer needs and leveraging in-depth knowledge of market trends
Compiled and analyzed sales data, preparing detailed reports that provided valuable insights for refining sales strategies and enhancing overall performance
(for Rogers Communications)
Education
University Degree - Political Science
YORK UNIVERSITY
York, ON
11.2024
High School Diploma -
Cedarbrae Collegiate Institute
Toronto, Ontario
01.2022
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Remote Virtual Receptionist & Sales Customer Service