Shabeneez Emamdee Bandhoo
Kitchener ,Ontario
Summary
Success-driven Bilingual professional with strong organizational and multitasking skills. Ability to work autonomously and as a team player. Proven ability to learn and master new skills and technology. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Bilingual Billing Analyst
Telus
Cambridge, ON
09.2020 - Current
- Maintain accuracy over 95% and performance over 90%.
- Update over 100 customers' live accounts daily and generate invoices accordingly.
- Monitor changes in business billing strategies and processes to provide up-to-date information.
- Review and process requests for customer billing account adjustments.
- Verify each request using SOX compliance controls and internal Compliant Delegation of authority approvals.
- Process billing cancellations and monitor customer contracts to ensure compliance with company requirements.
- Meet deadlines for all transactions to ensure accurate financial reporting.
- Communicate effectively with various teams and team members.
- Assist with special projects and other duties assigned by the manager.
- Document daily team meetings' minutes and important information for future reference.
Executive Assistant / Book Keeper
Wesant Manufacturing Ltd
Port Louis, Mauritius
01.2019 - 06.2020
- Use QUICKBOOKS Online for daily data entry and manage business transactions, including payrolls.
- Screen high volume of phone calls and email inquiries and respond or direct messages for the director.
- Prioritize invoices, purchase orders, bills, expense reports, check requests, to process payments accurately and timely.
- Issue payments to suppliers and invoices to customers in local and foreign currencies.
- Resolve billing discrepancies, monitor accounts, perform reconciliation, and properly organize files.
- Manage payroll, monitor timesheet for all staff, and file statutory compliant tax returns to Federal authority.
- Track online payments, update and send off an updated statement of accounts to customers.
- Set up meetings with internal and external stakeholders, reorder office supplies and equipment, and perform other management duties assigned by the director.
- Assist the director with the recruitment process and training new recruits.
- Handle confidential and sensitive information with discretion and tact.
- Ensure the smooth running of product logistics organization and process travel expenses and reimbursements.
- Manage executive calendars, schedule meetings and appointments, and coordinate travel arrangements to optimize time.
Executive Assistant
S&A Construction Project Services Ltd
Quatre Bornes, Mauritius
01.2018 - 12.2018
- Handle clients and staff management.
- Attend to calls daily and prioritize the urgency of queries.
- Organize and attend internal and external stakeholders meetings and take minutes.
- Monitor and maintain all highly confidential correspondence.
- Monitor expenses, analyze monthly variances, resolve discrepancies, and advise the Director of any concerns.
- Prepare and process payroll, expense claims, invoices, purchase orders, and other financial items and maintain related records.
- Draft agendas, distribute meeting materials, set up webinars, and make arrangements for meeting rooms, catering, and equipment as required.
- Oversee management of all office requirements, including responding to employee requests, ordering stationary, managing services and relationships with the landlord, office vendors, and service providers as required.
- Assist the Director in the hiring process and training new recruits.
- Coordinate calendars, appointments, and office meetings.
Junior Accountant
Depot Viva Commercial Centre
Port Louis, Mauritius
01.2013 - 12.2017
- Issue purchase orders and coordinate inventory counts.
- Manage accounts receivables and accounts payables.
- Monitor internal controls to ensure that accounting activities are in accordance with legal authorities and company policies.
- Conduct data entry, handle billing, invoicing, daily journal entries, bank reconciliation and deposits.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Trained new employees on accounting principles and company procedures.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Assist with budgeting and forecasting activities.
- Assist in quarterly and yearly preparation of profit/ loss, balance sheet and submission of tax documents.
- Implemented and maintained internal controls and accounting procedures.
Education
Bachelor of Accounting - Minor Finance
University of Mauritius
Mauritius 01.2012 - 12.2014
Skills
Bilingual English/ French
Certification
ACCA - Accounting & Business Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Timeline
Digital marketing & E-Commerce Professional
04-2023
Bilingual Billing Analyst
Telus
09.2020 - Current
Executive Assistant / Book Keeper
Wesant Manufacturing Ltd
01.2019 - 06.2020
Executive Assistant
S&A Construction Project Services Ltd
01.2018 - 12.2018
ACCA - Accounting & Business Management
01-2015
Junior Accountant
Depot Viva Commercial Centre
01.2013 - 12.2017
Bachelor of Accounting - Minor Finance
University of Mauritius
01.2012 - 12.2014
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