Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
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Shabeneez Emamdee Bandhoo

Shabeneez Emamdee Bandhoo

Kitchener ,Ontario

Summary

Success-driven Bilingual professional with strong organizational and multitasking skills. Ability to work autonomously and as a team player. Proven ability to learn and master new skills and technology. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
5
5
Languages

Work History

Bilingual Billing Analyst

Telus
Cambridge , ON
2020.09 - Current
  • Maintain accuracy over 95% and performance over 90%.
  • Update over 100 customers' live accounts daily and generate invoices accordingly.
  • Monitor changes in business billing strategies and processes to provide up-to-date information.
  • Review and process requests for customer billing account adjustments.
  • Verify each request using SOX compliance controls and internal Compliant Delegation of authority approvals.
  • Process billing cancellations and monitor customer contracts to ensure compliance with company requirements.
  • Meet deadlines for all transactions to ensure accurate financial reporting.
  • Communicate effectively with various teams and team members.
  • Assist with special projects and other duties assigned by the manager.
  • Document daily team meetings' minutes and important information for future reference.

Executive Assistant / Book Keeper

Wesant Manufacturing Ltd
Port Louis , Mauritius
2019.01 - 2020.06
  • Use QUICKBOOKS Online for daily data entry and manage business transactions, including payrolls.
  • Screen high volume of phone calls and email inquiries and respond or direct messages for the director.
  • Prioritize invoices, purchase orders, bills, expense reports, check requests, to process payments accurately and timely.
  • Issue payments to suppliers and invoices to customers in local and foreign currencies.
  • Resolve billing discrepancies, monitor accounts, perform reconciliation, and properly organize files.
  • Manage payroll, monitor timesheet for all staff, and file statutory compliant tax returns to Federal authority.
  • Track online payments, update and send off an updated statement of accounts to customers.
  • Set up meetings with internal and external stakeholders, reorder office supplies and equipment, and perform other management duties assigned by the director.
  • Assist the director with the recruitment process and training new recruits.
  • Handle confidential and sensitive information with discretion and tact.
  • Ensure the smooth running of product logistics organization and process travel expenses and reimbursements.
  • Manage executive calendars, schedule meetings and appointments, and coordinate travel arrangements to optimize time.

Executive Assistant

S&A Construction Project Services Ltd
Quatre Bornes , Mauritius
2018.01 - 2018.12
  • Handle clients and staff management.
  • Attend to calls daily and prioritize the urgency of queries.
  • Organize and attend internal and external stakeholders meetings and take minutes.
  • Monitor and maintain all highly confidential correspondence.
  • Monitor expenses, analyze monthly variances, resolve discrepancies, and advise the Director of any concerns.
  • Prepare and process payroll, expense claims, invoices, purchase orders, and other financial items and maintain related records.
  • Draft agendas, distribute meeting materials, set up webinars, and make arrangements for meeting rooms, catering, and equipment as required.
  • Oversee management of all office requirements, including responding to employee requests, ordering stationary, managing services and relationships with the landlord, office vendors, and service providers as required.
  • Assist the Director in the hiring process and training new recruits.
  • Coordinate calendars, appointments, and office meetings.

Junior Accountant

Depot Viva Commercial Centre
Port Louis , Mauritius
2013.01 - 2017.12
  • Issue purchase orders and coordinate inventory counts.
  • Manage accounts receivables and accounts payables.
  • Monitor internal controls to ensure that accounting activities are in accordance with legal authorities and company policies.
  • Conduct data entry, handle billing, invoicing, daily journal entries, bank reconciliation and deposits.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Trained new employees on accounting principles and company procedures.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Assist with budgeting and forecasting activities.
  • Assist in quarterly and yearly preparation of profit/ loss, balance sheet and submission of tax documents.
  • Implemented and maintained internal controls and accounting procedures.

Education

Bachelor of Accounting - Minor Finance

University of Mauritius
Mauritius
2012.01 - 2014.12

Skills

    Bilingual English/ French

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Certification

ACCA - Accounting & Business Management

Languages

French

English

Hindi

Urdu

Mauritian Creole

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates

Timeline

Digital marketing & E-Commerce Professional

2023-04

Bilingual Billing Analyst

Telus
2020.09 - Current

Executive Assistant / Book Keeper

Wesant Manufacturing Ltd
2019.01 - 2020.06

Executive Assistant

S&A Construction Project Services Ltd
2018.01 - 2018.12

ACCA - Accounting & Business Management

2015-01

Junior Accountant

Depot Viva Commercial Centre
2013.01 - 2017.12

Bachelor of Accounting - Minor Finance

University of Mauritius
2012.01 - 2014.12
Shabeneez Emamdee Bandhoo