Shabana Ali
Vaughan,Ontario
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Responsible and motivated student ready to apply education in the workplace. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Content Creator
The Neighborhood Group
Toronto, ON
09.2023 - 01.2024
- Managed multiple projects while meeting tight deadlines.
- Utilized editing and photography tools to enhance storytelling.
- Remained culturally competent whilst creating content for different communities.
Street Outreach Worker
Ve'ahavta
Thornhill, Ontario
01.2023 - 04.2023
- Conducted street outreach activities to engage homeless individuals in the community.
- Engaged members of the community in conversations about potential solutions to homelessness and poverty issues.
- Delivered basic necessities such as food, clothing and hygiene items directly to those living on the streets.
- Actively listened to clients' concerns while displaying empathy throughout all interactions.
- Answered questions and responded to inquiries to deliver high level of service to patients.
Restaurant Hostess
Red Lobster
Thornhill, Ontario
04.2019 - 09.2022
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
Associate of Arts - Social Service Worker
Seneca College of Applied Arts And Technology
North York, ON04-2024
High School Diploma -
Vaughan Secondary School
Vaughan, ON06-2019
Skills
- Problem Resolution
- Cultural Competency
- Culturally sensitive
- Relationship Building
- Active Listening
- Community Advocacy
- Adaptability
- Team building
Certification
- Conflict Resolution Training
- Youth Substance Use Prevention
- Harm Reduction Training
References
References available upon request.
Timeline
Content Creator
The Neighborhood Group
09.2023 - 01.2024
Street Outreach Worker
Ve'ahavta
01.2023 - 04.2023
Restaurant Hostess
Red Lobster
04.2019 - 09.2022
Associate of Arts - Social Service Worker
Seneca College of Applied Arts And Technology
High School Diploma -
Vaughan Secondary School
Similar Profiles
Jamil SsemandeJamil Ssemande
Volunteer at The Neighborhood GroupVolunteer at The Neighborhood Group
Travis AliTravis Ali
Peer Support Worker | Mobile Shelter Support at The Neighborhood GroupPeer Support Worker | Mobile Shelter Support at The Neighborhood Group
Paula ThompsonPaula Thompson
Street Outreach Worker at The Neighborhood GroupStreet Outreach Worker at The Neighborhood Group