Shaban Lukooya
Edmonton,AB
Summary
Resourceful and adaptable professional with over 15 years of cross-sector experience spanning media and communications, public relations, construction supervision, hotel maintenance, and community mobilization. Skilled in coordinating teams, supporting operations, and maintaining high service standards in both public-facing and technical roles. Known for strong interpersonal communication, problem-solving, and hands-on leadership in fast-paced environments. Committed to delivering results, building positive relationships, and contributing to safety, service excellence, and community well-being.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Maintenance Officer
Four Points by Sheraton
Sherwood Park, Edmonton
04.2025 - 05.2025
- Monitored building and guest safety, including fire exits and emergency systems.
- Responded swiftly to urgent repairs and potential hazards to reduce safety risks.
- Maintained clean, secure, and hazard-free public areas.
- Supported front desk staff in addressing guest disturbances and emergencies.
- Reported safety incidents and completed required documentation.
- Performed routine and corrective maintenance on hotel equipment, fixtures, and systems to ensure optimal functionality.
- Monitored and maintained swimming pool water quality and ensured compliance with health and safety regulations for all recreational facilities.
- Executed scheduled preventive maintenance tasks across hotel infrastructure to minimize downtime and extend equipment lifespan.
Public Relations & Support Services Officer
Equator University of Science and Technology (EQUaT)
, Uganda
11.2021 - 03.2024
- Organized medical outreach camps, providing logistical support and coordinating volunteers.
- Participated in the formulation of SOPs for university labs as a committee member, contributing to the dental clinic setup.
- Contributed to Joint Management Committee fostering relationship between Masaka Regional Referral Hospital and University of Science Technology Medical School.
- Managed guest relations, events, and staff travel while ensuring venue cleanliness and readiness.
- Prepared reports, schedules, and internal communications to assist with administrative planning.
Construction Site Supervisor
Atcon International Uganda Ltd
, Uganda
01.2017 - 10.2021
- Oversaw on-site laborers, ensuring adherence to safety and building standards.
- Coordinated material deliveries, daily schedules, and site cleanliness.
- Reported progress to project managers, and coordinated team efforts.
- Liaised with subcontractors, engineers, and inspectors to resolve on-site issues, and ensure project alignment.
- Supervised tool and equipment application to eliminate misuse, damage, or safety hazards.
- Maintained daily logbooks, and submitted weekly progress reports to site managers.
- Coordinated onboarding and oversight of new workers, guaranteeing comprehensive training and appropriate task distribution.
- Detected and mitigated construction delays, or material shortages, maintaining project timelines.
News and Current Affairs Editor
Voice of Africa Radio
05.2007 - 10.2010
- Hosted community-focused radio shows promoting peace, education, and health.
- Wrote, edited, and produced news content aligned with ethical standards.
- Worked with local leaders and organizations to promote development programs.
- Supervised and mentored junior reporters to ensure content accuracy and adherence to editorial guidelines.
- Coordinated newsroom activities, including planning coverage, assigning stories, and meeting publication deadlines.
- Edited manuscripts for grammar, spelling and punctuation errors.
- Proofread final drafts before they were sent out for printing.
- Identified inconsistencies in text or formatting issues within documents.
- Advised authors on how to improve their writing techniques.
- Developed editorial guidelines and standards to maintain quality control.
- Updated databases with information about new publications.
- Reviewed copyedited texts to ensure accuracy and consistency of style.
- Ensured that all published material adhered to copyright laws and regulations.
- Provided feedback on content structure and organization of documents.
- Researched topics related to edited materials for improved accuracy.
- Provided editing, fact-checking and proofreading for various articles.
Education
Bachelor of Mass Communication -
Makerere University
Kampala, Uganda07-2002
Uganda Advanced Certificate of Education (UACE) -
Uganda National Examination Board
Uganda11-1998
Uganda Certificate of Education (UCE) -
Uganda National Examination Board
Uganda11-1996
Skills
- Housekeeping & Environmental Services
- Conflict De-escalation & Public Interaction
- Physical Stamina & Safety Awareness
- Team Supervision & Construction Site Coordination
- Hospitality & Guest Relations
- Medical Camp & Community Outreach Support
- Basic Computer Use & Recordkeeping
- Safe Handling of Materials & Cleaning Agents
- WHMIS, FOIP & Trauma-Informed Care Certified
- Class 5 Alberta Driver’s License
- Effective Communication & Cultural Sensitivity
Certification
- Basic Security Training Certificate.
- Standard First Aid – CPR/AED Certificate.
- Basic Life Support Certificate.
- WHMIS (Workplace Hazardous Materials Information System).
- FOIP (Freedom of Information and Protection of Privacy).
- Safe Handling and Administration of Medication Certificate.
- Suicide Prevention & Risk Assessment Certificate.
- Trauma-Informed Care Certificate.
- Alberta Food Safety Basics for Special events.
- ProServe Certificate.
References
- Anita, Narayan, Dual Hotel General Manager, anarayan@fourpointssherwoodpark.com, +1 825-461-6281, Four Points by Sheraton
- Badru, Sserwadda, Director, videsupport@gmail.com, +1 825-343-7496, Volunteer Initiative for Development Support
ADDITIONAL INFORMATION
- Class 5 Alberta Driver’s License.
- Comfortable with shift work, standing for long hours, lifting, cleaning, and assisting seniors or vulnerable persons.
- Experienced working in multicultural environments (Uganda, Rwanda, Kenya, Pakistan, Saudi Arabia, Turkey, UAE and Canada).
Languages
English
Professional
Arabic
Limited
Timeline
Maintenance Officer
Four Points by Sheraton
04.2025 - 05.2025
Public Relations & Support Services Officer
Equator University of Science and Technology (EQUaT)
11.2021 - 03.2024
Construction Site Supervisor
Atcon International Uganda Ltd
01.2017 - 10.2021
News and Current Affairs Editor
Voice of Africa Radio
05.2007 - 10.2010
Bachelor of Mass Communication -
Makerere University
Uganda Advanced Certificate of Education (UACE) -
Uganda National Examination Board
Uganda Certificate of Education (UCE) -
Uganda National Examination Board
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