Dedicated undergraduate with experience in front desk operations and customer service. Proficient in managing client inquiries and appointments while fostering an inclusive environment. Strong communication and organizational skills, enhanced through leadership roles and hands-on experience in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Front Desk / Student Ambassodor
Langara Global - Langara College
Vancouver, British Columbia
04.2024 - Current
Functioned as the initial contact for students, visitors, and staff at the Langara Global front desk
Assisted international students with general immigration-related questions (e.g., study permits, enrollment confirmation, basic document guidance) and referred complex cases to advisors
Provided information about admissions, programs, campus services, and events
Assisted prospective and current students with general inquiries and directed them to appropriate departments
Supported campus tours and helped create a welcoming environment for international and domestic students
Helped create a welcoming, inclusive, and supportive environment for students from diverse cultural backgrounds
President of Langara Persian Club
Langara College
Vancouver, British Columbia
01.2024 - Current
Led volunteer initiatives for Iranian student community on campus
Developed leadership skills by organizing and managing cultural, educational, and awareness events that fostered community engagement
Planned and executed initiatives such as Nowruz celebrations, student discussion panels, and community support gatherings
Collaborated with college administration, Student Life, and faculty to advocate for student concerns
Managed volunteers, assigned tasks, and helped organize and promote events.
Strengthened communication, teamwork, and problem-solving skills through active community engagement
Established inclusive spaces that promoted cultural pride, facilitated dialogue, and enhanced peer support among students
Created welcoming environments for students to connect and celebrate Iranian culture, strengthening community bonds
Volunteer for Student Orientations
Langara College
Vancouver, British Columbia
01.2023 - 12.2024
Welcomed new students, facilitating comfort and engagement during orientation sessions
Provided information about campus resources, programs, and student services
Assisted with event setup and registration, guiding students to locations efficiently
Answered general questions and shared personal experience to help students transition smoothly
Fostered a positive, inclusive environment for domestic and international students
Daycare Assistant / Teacher
Sunset Daycare
Vancouver, British Columbia
02.2021 - 06.2021
Cared for children of various ages and supported their physical, emotional, and developmental needs
Assisted with feeding, dressing, supervising activities, and maintaining daily routines
Promoted positive behavior by guiding interactions and modeling respectful and appropriate conduct
Set up and maintained safe, clean, and organized play and childcare areas
Led crafts, storytelling, games, and structured activities to support creativity and gross and fine motor skill development
Built strong communication skills by working closely with children of different ages and understanding their individual needs
Daycare Assistant / Volunteer
Ucluelet Children Centre
Ucluelet, British Columbia
02.2020 - 12.2020
Supported educators in caring for and supervising children in a structured childcare setting
Contributed to creation of safe, caring, and engaging learning environment
Assisted with educational activities, crafts, reading time, and outdoor play
Ensured children’s safety and well-being throughout the day
Facilitated cooperation and positive social interactions among children
Encouraged positive behavior, teamwork, and social development
Communicated respectfully with parents and staff regarding children’s needs and progress
Education
Associate of Science -
Langara College
Vancouver, British Columbia
Skills
Client & Student Services
Front Desk Operations & Administrative Coordination