Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sarah Gorman

Hamilton,Ontario

Summary

Talented Independent Consultant with a proven track record for helping businesses improve their O2C processes and efficiencies.

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with a technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

18
18
years of professional experience

Work History

Independent Consultant

SCG Consulting
01.2021 - Current
  • Project lead of an Order Management System (AWS) for a global tool and outdoor power equipment client, improving business processes and efficiencies, upgrading client's item data management and providing greater visibility to the O2C process for end users
  • Project lead in onboarding Transportation Managed Services, resulting in $13M in freight savings in first year
  • Work with clients and their 3PLs to streamline processes and workflows, resulting in improved efficiencies
  • Supported implementation of a POS system, providing improved inventory and demand insights
  • Technical lead in Distribution Center transition to new 3PL

Independent Consultant

Spin Master
Toronto, ON
09.2016 - 12.2019
  • Collaborated across Supply Chain to ensure all SLAs and KPIs were met - OTD, stock availability, allocations, financial holds, master data issues, OTIF and proactively mitigate non-compliance charges
  • Key role in acquisitions, including integration and management of brands GUND, SAGO and Swimways
  • Project lead for system implementation of EMUN, an eCommerce portal to effectively manage order execution
  • Established call center for Spin Master’s Specialty and eCommerce Customer Service department
  • Managed up to 20 direct reports prior to developing enhanced organizational structure with dedicated team leads
  • Worked on WMS improvement project during peak season to streamline flow of EDI documents from various systems into SAP to identify and resolve revenue gaps

Independent Consultant

Shred-it
Toronto, ON
10.2012 - 09.2016
  • Managed team of 27 Master Data associates responsible for supporting over 130 locations across North America. Built out team to meet evolving needs of rapidly changing global business
  • Critical role in SOX compliance project with the Stericycle acquisition in 2015. Managed project team supporting SOX ITGC remediation, including user access, documentation of IT policies and procedures, and transition planning
  • Involved in project designed to centralize administrative roles in North America, resulting in strategic headcount reduction of 350
  • Integral role in $600 million acquisition of Cintas. Managed the change process to ensure smooth integration
  • Designed new processes and data governance policies to align with business requirements

Independent Consultant

Shred-it
London, England
08.2011 - 10.2012
  • Leading role in $23M SAP implementation across U.S, Canada, and Western Europe
  • Assigned to a variety of work streams based on project priorities and business risks: business design and process lead, training & development, change management, deployment planning, readiness activities, and post go live support
  • Led implementation of Shared Service Centre model in Germany and France. Involved redefining business processes and reducing headcount to improve efficiency
  • Managing North American Master Data Governance team, a group of 18 associates based across North America responsible for controlling customer, operational and financial data in SAP through strict data integrity practices

Business Process Development Manager

Shred-it
London, England
10.2009 - 08.2011

Various Account Management Roles

Shred-it
London, England
10.2005 - 10.2009

Education

Personal Training Specialist -

CanFitPro
02-2023

Bachelor of History -

McMaster University
Hamilton, ON
06-2006

Skills

  • Project Management
  • Business Process Design and Improvement
  • Data Analytics
  • ERP System Proficiency
  • Supply Chain Management
  • Relationship Building
  • Business Analysis
  • Client Requirements Assessment

Accomplishments

  • Featured in Facilities Management Excellence (FMX) ‘Forty under 40’ highlighting individuals in Europe expected to make the biggest impact on the FM Industry and profession
  • European High Potential Program: two year course aimed at a small number of promising associates at Shred-it. Modules included Business Strategy, Finance, Sales & Marketing, Human Resources, Operational Management, Sales & Customer Service, Lean Six Sigma, Communication and Leadership

Timeline

Independent Consultant

SCG Consulting
01.2021 - Current

Independent Consultant

Spin Master
09.2016 - 12.2019

Independent Consultant

Shred-it
10.2012 - 09.2016

Independent Consultant

Shred-it
08.2011 - 10.2012

Business Process Development Manager

Shred-it
10.2009 - 08.2011

Various Account Management Roles

Shred-it
10.2005 - 10.2009

Personal Training Specialist -

CanFitPro

Bachelor of History -

McMaster University

Similar Profiles

CREATE PROFILE
Sarah Gorman