Seyyed Arash Mirhashemi Rooteh
Vancouver
Summary
Goal-oriented manager with extensive experience in various industries, demonstrating strong leadership skills. Expert in boosting productivity, enhancing customer satisfaction, and increasing revenue and sales. Committed to streamlining procedures and optimizing employee talent for organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Wolseley Industrial
07.2024 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
Inside Sales Representative
EMCO
08.2022 - 06.2024
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Attended monthly sales meetings and quarterly sales trainings.
- Informed customers of promotions to increase sales productivity and volume.
Store Manager
Sherwin-Williams
05.2021 - 07.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Master Of Business Administration - Business Administration And Management
University Canada West
Vancouver, BC10.2020
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Organization and time management
- Computer skills
- Friendly, positive attitude
Languages
English
Full Professional
Persian
Native or Bilingual
Certification
- Heat-Loss/Heat-Gain Certificate - TECA
- Design Hydronic Systems Certificate - TECA
Timeline
Inside Sales Representative
Wolseley Industrial
07.2024 - Current
Inside Sales Representative
EMCO
08.2022 - 06.2024
Store Manager
Sherwin-Williams
05.2021 - 07.2022
Master Of Business Administration - Business Administration And Management
University Canada West
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