SEYNABOU NDONG
Etobicoke,ON
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Diver
Radison
06.2021 - 12.2021
- Maintained accurate dive logs for regulatory compliance and operational efficiency.
- Used power and hand tools to remove objects obstructing marine railways and strainers with safety and accuracy.
- Recovered lost items and performed salvage operations in challenging underwater conditions.
- Utilized advanced diving techniques for specialized projects such as cave diving or ice diving missions.
- Completed complex underwater tasks, such as welding, cutting, and rigging, leading to successful project completions.
Server
Chez Katia
09.2019 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Waitress in Catering
Brazil Burger
08.2019 - 07.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor Of Business Administration - Business Administration For Trades Management
Yorkc College
Toronto, ONLicense 1 - Droit Des Affaires
Institut Supérieur De Management
Senegal,dakar10.2023
Baccalauréat - Litteraire
Collège William Ponty
Senegal,Dakar07.2022
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
Languages
French
Full Professional
Timeline
Diver
Radison
06.2021 - 12.2021
Server
Chez Katia
09.2019 - 03.2021
Waitress in Catering
Brazil Burger
08.2019 - 07.2020
Bachelor Of Business Administration - Business Administration For Trades Management
Yorkc College
License 1 - Droit Des Affaires
Institut Supérieur De Management
Baccalauréat - Litteraire
Collège William Ponty
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