Seyma Duzguner
Beeton,ON
Summary
Knowledgeable and devoted professional with vast experience in many roles. Motivated to keep clients satisfied and contribute to corporate growth. Organized and dependable candidate who excels at handling various priorities while maintaining a positive attitude. Willingness to take on more responsibility to achieve company goals. Specialize on quality, speed, and workflow improvement. Articulate, enthusiastic, and results-oriented, with an exceptional enthusiasm for building relationships with patients and the team. Some of responsibilities in previous jobs included answering phones, scheduling appointments, and keeping surroundings clean at all times.
Overview
6
6
years of professional experience
Work History
Teacher Helper
Tecumseth Beeton Elementary School
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
Customer Service Representative
Walmart
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Restaurant Hostess
Montana's BBQ & Bar
10.2023 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining calm demeanor.
- Maintained organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Food and Beverage Attendant and Cashier
Canada's Wonderland
05.2021 - 09.2021
- The associate is in charge of receiving orders and directing them to culinary team, and delivering cooked meals to customers
- Food service workers prepare and serve food
- They cater to special events, which include facility preparation, and food presentation upkeep
- Cleaning preparation and servicing equipment are among their responsibilities
- They resupply work stations for required supplies
- Amongst this, associate are in charge of receiving and taking food orders and receiving payments.
Golf Caddy
Oakdale Golf and Country Club
06.2018 - 10.2019
- Golf Caddies assist professional golfers by carrying their bags, offering advise to players, guaranteeing companionship, cleaning balls, repairing divots, holding the flag, and alerting golfers about how the game is proceeding
- Golf expertise, physical fitness, attention to detail, focus, and problem-solving ability are all required.
Education
Medical Office Administrator
Oxford College
Barrie, ON09.2024
Skills
- Quick learner/Adapt quickly
- Responsible
- Leadership skills
- High levels of communication skills
- Organizational skills
- Problem-solving abilities
- Professionalism and strong work ethic
- Office procedures understanding
- Managing patient records
- Understanding of medical ethics
Timeline
Restaurant Hostess
Montana's BBQ & Bar
10.2023 - Current
Food and Beverage Attendant and Cashier
Canada's Wonderland
05.2021 - 09.2021
Golf Caddy
Oakdale Golf and Country Club
06.2018 - 10.2019
Teacher Helper
Tecumseth Beeton Elementary School
Customer Service Representative
Walmart
Medical Office Administrator
Oxford College
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