Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

SEYI IJOSE

LONDON,Ontario

Summary

Experienced professional with a robust foundation in communications and business management. Proven ability to deliver exceptional customer service through clear, empathetic, and effective communication, combined with business acumen to streamline operations and improve workflow efficiency. Skilled in managing administrative responsibilities, coordinating teams, and proactively resolving challenges in fast-paced environments. This unique blend of communication expertise and strategic insight enables me to enhance customer satisfaction, while driving operational excellence, and supporting organizational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager (Volunteer)

Lighthouse
London, Ontario
07.2024 - Current
  • Coordinates weekly team check-ins, schedules events, and resolves last-minute issues.
  • Maintains active communications with all stakeholders to ensure smooth project delivery.

Childcare Assistant

London Children’s Connection
London, Canada
06.2023 - 04.2025
  • Maintained daily routines and communicated clearly with both team members and families.
  • Managed real-time scheduling challenges and resolved unexpected changes smoothly.
  • Practiced calm under pressure while juggling multiple tasks in a fast-moving setting.
  • Served as a key communication point between staff and families.

Administrative Officer

AM Global Charity
, Nigeria
05.2019 - 02.2023
  • Served as the first point of contact for inquiries, appointments, and internal communications.
  • Managed schedules, handled call follow-ups, and maintained calm, clear communication.
  • Took detailed minutes during meetings, prepared agendas, and distributed internal memos.
  • Proactively solved scheduling and coordination issues to keep workflows running smoothly.
  • Supported operations team and kept everyone on track with updates and documentation.

Elementary School Teacher

VDC Elementary School
, Nigeria
02.2017 - 04.2019
  • Led a dynamic classroom with shifting needs and constant schedule adjustments.
  • Balanced lesson planning, parent communication, and real-time classroom management.
  • Maintained calm and structure in a high-energy, fast-changing environment.

Education

Postgraduate Certificate - Business Management

Fanshawe College
London, ON
12-2024

Bachelor of Arts - English (Literature Emphasis)

Redeemer's University
Nigeria
08-2015

Skills

  • Customer service
  • Conflict resolution
  • Route scheduling
  • Phone communication
  • Email communication
  • Software proficiency
  • Microsoft Office
  • Google Workspace
  • Rebooking
  • Appointment management
  • Workflow coordination
  • Prioritization
  • Exceptional communicator
  • Fast learner
  • scheduling tools

Certification

  • Customer Service Training, 2024
  • Standard First Aid & CPR Level C, 2023
  • Work Health & Safety Awareness, 2023

Volunteer Experience

Project Manager (Volunteer)

Lighthouse, London, ON, 07/24- till date

- Coordinates weekly team check-ins, schedules events, and resolves last-minute issues.

- Maintains active communications with all stakeholders to ensure smooth project delivery.

Timeline

Project Manager (Volunteer)

Lighthouse
07.2024 - Current

Childcare Assistant

London Children’s Connection
06.2023 - 04.2025

Administrative Officer

AM Global Charity
05.2019 - 02.2023

Elementary School Teacher

VDC Elementary School
02.2017 - 04.2019

Postgraduate Certificate - Business Management

Fanshawe College

Bachelor of Arts - English (Literature Emphasis)

Redeemer's University

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SEYI IJOSE