Summary
Overview
Work History
Education
Skills
Languages
Area Of Expertise
Timeline
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SEYI BAMISAYE

Montreal,Canada

Summary

An efficient office administrative professional with over 5years of experience carrying out various administrative functions ranging from drafting letters, reports writing, managing schedules, organizing files and maintaining records. Committed to my personal development and ongoing learning. Seeking an organization where my skills and professional experience can be leveraged and assist in providing a seamless running of the organization’s day to day activities and improve customer satisfaction.

Overview

17
17
years of professional experience

Work History

Administrative Officer

Independent National Electoral Commission
01.2016 - 02.2024
  • Prepared, formatted and proof-read documents for errors, achieving 99% accuracy rate and distributed correspondence for seamless communication with internal and external clients
  • Organized meetings, took minutes, planned events, managed calendar and make travel arrangements, increasing overall efficiency by 30%
  • Coordinated, planned and directed administrative activities and ensured procedures are followed for efficient and effective performance and improved productivity by 30%
  • Responded promptly to client’s request and maintained a 100% compliance standard
  • Organized stocks, equipment and ordered office supplies and planned office events, reducing supply shortage by 25%
  • Prepared monthly operating budget and maintained inventory records, enhancing budget accuracy 20%
  • Processing invoices, account receivable, accounts payable and preparing financial reports, reducing errors by 20%
  • Assisted in payroll administration by supplying the accounts department with employee leave and overtime record, ensuring 100% accuracy
  • Developed and maintained information filing system with excel spreadsheets and ensured efficient retrieval of information and improved retrieval speed by 35%
  • Attended to customers' queries and complaints, resolving them promptly and satisfactorily, enhancing client relationships and boosting customer loyalty by 25%.

Administrative Assistant

Access Bank Plc
07.2007 - 11.2015
  • Answered telephone calls and attended to emails from internal and external clients, achieving a 98% response rate within 24 hours
  • Greeted and welcomed clients in a friendly and professional manner, increasing client satisfaction by 25%
  • Ordered stationery and other office supplies for the smooth running of the office and reducing supply shortages by 25%
  • Ensured proper filing of all office documents and maintained records with 100% accuracy
  • Automated material tracking system with excel spreadsheets and compiled statistical data that ensured timely and efficient reporting and increased reporting efficiency by 30%
  • Greeted and connected with clients on individual level to ensure customer satisfaction, boosting satisfaction rates by 20%.

Education

Bachelor of Science, Economics -

University of Ibadan Nigeria
Ibadan, Nigeria
01.2015

Diploma in Banking and Finance -

The Polytechnic Ibadan Nigeria
Ibadan, Nigeria
01.2007

Skills

  • Office Management
  • Scheduling and calendar management
  • Records Management
  • Documentation and control

Languages

English
Full Professional

Area Of Expertise

  • Dispute resolution
  • Effective leader and efficient team member
  • Effective communication
  • Highly meticulous
  • Problem-solving
  • Excellent organizational skills
  • Multitasking
  • Time management
  • Proficient in MS Office suite
  • High Confidentiality skill

Timeline

Administrative Officer

Independent National Electoral Commission
01.2016 - 02.2024

Administrative Assistant

Access Bank Plc
07.2007 - 11.2015

Bachelor of Science, Economics -

University of Ibadan Nigeria

Diploma in Banking and Finance -

The Polytechnic Ibadan Nigeria

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SEYI BAMISAYE