Detail-oriented professional with strong skills in equipment maintenance, preventive maintenance, and operational efficiency analysis. Proven ability to deliver effective solutions and enhance customer satisfaction.
Overview
16
16
years of professional experience
8
8
Certifications
Work History
Technical Service Advisor
Flowserve Canada
Edmonton, Alberta
09.2024 - Current
Supported clients by addressing technical inquiries and delivering accurate product information.
Provided troubleshooting support for various Flowserve equipment and systems.
Educated customers on proper equipment usage and maintenance procedures.
Resolved customer issues promptly using effective problem-solving techniques.
Collaborated with engineering teams to resolve customer issues efficiently.
Tank Technician
AFD Petroleum
Nisku, Alberta
04.2024 - 08.2024
Maintained equipment and tools, enhancing performance and ensuring safety standards.
Followed safety protocols and regulations during operations and maintenance tasks.
Operated machinery safely while adhering to company standards and procedures.
Performed troubleshooting and repairs on equipment, adhering to manufacturer specifications to ensure operational reliability.
Production Worker
North Americian Storage
Nisku, Alberta
01.2024 - 03.2024
Followed safety protocols to maintain a safe working environment.
Operated machinery for efficient assembly of storage products, contributing to overall production flow.
Conducted quality checks on finished products to ensure compliance with standards, enhancing product reliability.
Maintained cleanliness of work area and tools used in production.
Noted and reported equipment malfunctions promptly for quick repairs.
Service Advisor
Go Auto
Edmonton, Alberta
09.2023 - 01.2024
Communicated service recommendations based on vehicle inspections and customer needs.
Educated customers on maintenance services and warranty options to enhance understanding and satisfaction.
Maintained organized records of customer interactions and service history.
Resolved customer complaints efficiently, ensuring positive experiences and retention.
Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Maintenance Engineer
APM Terminals
Lagos, Nigeria
10.2019 - 09.2022
Develop and maintain preventive maintenance schedules for forklifts, lifts, compressors, mobile harbour cranes, reach stackers, empty handlers, utility vehicles and other operational equipment.
Support lifecycle planning and provide recommendations for equipment replacement.
Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
Maintained records of repairs and parts inventory usage to enhance future resource planning.
Monitored equipment downtime and identified recurring issues to inform preventive maintenance strategies.
Maintenance Supervisor
GIGM
Edo, Nigeria
04.2017 - 01.2018
Maintain the calibration records / PM program for process operational tools.
Implemented process improvements to enhance maintenance workflow efficiency.
Collaborated with vendors and suppliers to secure cost-effective spare parts, ensuring timely availability for maintenance operations.
Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
Generated reports on machine downtime, root cause analysis, and cost savings initiatives, providing insights to enhance production efficiency.
Pipeline Integrity Engineer
Enikkom Construction Limited
Ogun, Nigeria
01.2015 - 03.2017
Conducted pipeline inspections to ensure compliance with safety regulations.
Evaluated integrity management programs for operational effectiveness and risk mitigation.
Developed and maintained documentation for pipeline integrity assessments and reports.
Implemented industry best practices for corrosion control and prevention strategies.
Analyzed data from inspections to identify trends and potential failure points.
Service Advisor
Tata Motors
Lagos, Nigeria
08.2010 - 12.2014
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Advised customers on service recommendations derived from vehicle inspections and specific needs.
Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
Cultivated strong customer relationships, fostering loyalty and encouraging repeat business.
Organized records of customer interactions and service history to support efficient follow-up and service continuity.
Education
Bachelor of Science - Mechanical Engineering
University of Lagos
Nigeria
11-2008
Skills
Technical support triage
Operational efficiency analysis
Asset management
Safety compliance
Pipeline inspection
Data analysis
Cathodic protection
Non-destructive testing
Valve specification
Process improvement
Equipment maintenance
Customer relationship management
Effective communication
Problem solving
Certification
Professional Engineer/Engineer-In-Training Licence(P.Eng/EIT) - In View
Additional Information
Sound knowledge in CAT 15-16 Engines, Cummins, Perkins, Mantrac, Konecranes, Kalmar, Liebherr, heavy duty diesel engines and Mud pumps.
Excellent knowledge of wide range of electrical equipment, industrial control systems, variable drive systems, mechanical, hydraulic, pneumatic systems, and their controls.