Mona Hosseini

Professional Work Experience: Photographer (2012-2018)

Location: Iran

Client-Focused Photography and Service Excellence:

• Successfully operated as a professional photographer in Iran from 2012 to 2018, catering to a diverse clientele primarily consisting of women, children, and youth.
• Developed a deep understanding of client requirements, delivering exceptional modelling and newborn photography services.

Client Engagement and Multitasking:

• Welcomed, checked in, and directed an average of 40 monthly visitors, demonstrating excellent customer service skills.
• Mastered multitasking both within and outside the studio, ensuring a seamless and efficient workflow.

Operational Excellence:

• Planned and executed meetings and appointments, contributing to the overall efficiency of daily studio operations.
• Proactively identified and resolved complex problems, positively impacting operations management and guiding business direction.

Event Photography and Planning:

• Captured special events, such as weddings, parties, school portraits, church ceremonies, and baptisms.
• Defined image requirements and meticulously planned photographic events to meet and exceed client expectations.

Effective Communication and Coordination:

• Engaged in proactive communication with customers and suppliers via phone and email to confirm appointments, deliveries, and address inquiries.
• Maintained strong follow-up practices, ensuring client satisfaction and timely responses.

Volunteer Experience:

• Contributed as a volunteer photographer for CIBC Bank's events, managing and capturing moments for around 200 visitors.

Editorial Experience (Toronto):

• Utilized creative skills as an editor for a studio in Toronto, contributing to visual content enhancement for a year.

School Photography (Toronto and GTA):

• Worked as a school photographer for over four years, adeptly planning and executing both on-location and studio shoots.

Overall, demonstrated commitment to delivering high-quality photography services, effective communication, and proactive problem-solving in diverse professional settings.