HANIEN AL-MOHAMMAD
Kitchener,ON
Summary
Reliable Cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in waitressing areas and flexible with changing business needs.
Overview
4
4
years of professional experience
Work History
Cashier
Turkish Cuisine
06.2024 - 11.2024
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Restaurant Team Member
Queen Shawarma & Kabab
12.2020 - 01.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Customer Service /Customer Service/Head Cashier
KW-PC Call and Repair Shop
09.2020 - 11.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Medical Aesthetician Diploma - Medical Aesthetics
Gina's Collage of Advanced Aesthetics
Waterloo, ON05-2025
Skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Time management skills
- Computer skills
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Cashier
Turkish Cuisine
06.2024 - 11.2024
Restaurant Team Member
Queen Shawarma & Kabab
12.2020 - 01.2023
Customer Service /Customer Service/Head Cashier
KW-PC Call and Repair Shop
09.2020 - 11.2020
Medical Aesthetician Diploma - Medical Aesthetics
Gina's Collage of Advanced Aesthetics
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