SEWAKSINGH RAMKISSOON
Mississauga,ON
Summary
Bilingual Universal Banker with many years of experience in customer service and well verse with banking products. Good communication skill and efficient in cross selling, easily identifying customer needs.
Overview
20
20
years of professional experience
Work History
Bilingual Sales Analyst
PBS Systems
Milton, ON
04.2024 - Current
- Conducted regular product training sessions for the sales team to ensure a deep understanding of offerings and value propositions.
- Train users to use and understand the software
- Help troubleshooting
Bilingual Universal Banker
HSBC Ltd
Bagatelle
11.2019 - 12.2023
- The Universal Banker's responsibilities combine those of the Teller, Customer Service Representative (CSR) and Personal Banker. The person in this hybrid position serves customers, processes transactions, provides financial counseling and guides clients with particular needs to the appropriate department or specialist.
- The major function of this role is to ensure effective delivery of branch customer interface functions in the front office and teller areas in order to achieve a high level of customer satisfaction along with operational efficiency.
Bilingual Credit and Mortgage officer
HSBC Ltd
Ebene
08.2013 - 11.2019
- Work with banks to assist with borrower paperwork for a bank loan. They prepare appraisal documents and work with clients to review the accuracy of loan application information.
Bilingual Bank Teller
HSBC Ltd
Mahebourg
05.2012 - 07.2013
- Serves customers by completing account transactions. Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
Bilingual Airport Teller
Barclays Bank Plc
Plaine Magnien
07.2005 - 12.2011
- Assist customers with financial needs such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange.
Education
Certified In Sales And Accounting -
PBS Academy
Milton, ONImperial College
01.2004
Skills
- Customer Service
- Management
- Communications
- People Management
- Bilingual
Languages
English
Professional Working
French
Professional Working
Personal Information
- Title: Mr
- Date of Birth: 08/10/84
- Nationality: Mauritian
- Marital Status: Married
- Visa Status: Permanent Residency
Timeline
Bilingual Sales Analyst
PBS Systems
04.2024 - Current
Bilingual Universal Banker
HSBC Ltd
11.2019 - 12.2023
Bilingual Credit and Mortgage officer
HSBC Ltd
08.2013 - 11.2019
Bilingual Bank Teller
HSBC Ltd
05.2012 - 07.2013
Bilingual Airport Teller
Barclays Bank Plc
07.2005 - 12.2011
Imperial College
Certified In Sales And Accounting -
PBS Academy