Sevda BIGHAL
Verdun,Quebec
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
GAME MASTER
AMAZE
Montreal, Quebec
03.2023 - Current
- Make sure the games go smoothly
- Give hints to the players
- Reset the rooms
- Take payments, apply discounts
- Handle cash (counting, deposit)
- Welcome, send in and take out teams.
BARISTA
STARBUCKS
Dorval, Quebec
08.2021 - 03.2023
- Take customers orders
- Prepare drinks
- Warm up and modify food items
- Serve the clients
- Make transactions
- Cleaning the café
- Restocking foods and products.
CAMP COUNSELOUR
CHROMAMUSIKA VOICE CAMP
Laval, Quebec
06.2022 - 08.2022
- Organize acting and Improv games for kids between 5 to 16 years old
- Monitor the kids and ensure their safety
- Teach acting and help them with their character work
- Help coordinating the kid’s performance
- General backstage management.
CUSTOMER CONSULTANT SERVICE
ROGERS INC.
Montreal, Quebec
02.2021 - 07.2021
- Respond to calls and needs of clients
- Take orders for clients
- Answer to the complaints of clients regarding products and services and solve the issues
- Help customers pay their bills
- Explain the different products and services to clients
- Do reimbursements
- Promote the services
- Activate and upgrade customer’s accounts.
VOLUNTEER VENUE MANAGER
FRINGE FESTIVAL
Montreal, QC
- Supervising the operations of events and tending to any incidents or queries.
- Maintained records of all bookings, payments received and services provided during events.
- Liaising with the headquarters to ensure a smooth run of the event.
VULUNTEER USHER
WISTA
MONTREAL
- Greeted guests and directed them to their seats.
- Verified tickets for entry into the venue.
- Assisted with seating patrons in a courteous and efficient manner.
- Provided information regarding events, facilities, and services.
- Maintained order throughout the event venue.
- Monitored guest behavior to ensure compliance with safety regulations.
- Distributed programs and other materials to guests as needed.
VOLUNTEER BARTENDER
FRINGE FESTIVAL
MONTREAL
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
DEC - Professional Theatre: Acting
John Abbott College
Sainte-Anne-de-Bellevue, QC06-2024
Skills
- Great customer service
- Trilingual (English, French, Farsi)
- Planning/organizational skills
- Teamwork
- Time management
- Versatility
- Autonomy
- Fast learner
Timeline
GAME MASTER
AMAZE
03.2023 - Current
CAMP COUNSELOUR
CHROMAMUSIKA VOICE CAMP
06.2022 - 08.2022
BARISTA
STARBUCKS
08.2021 - 03.2023
CUSTOMER CONSULTANT SERVICE
ROGERS INC.
02.2021 - 07.2021
VOLUNTEER VENUE MANAGER
FRINGE FESTIVAL
VULUNTEER USHER
WISTA
VOLUNTEER BARTENDER
FRINGE FESTIVAL
DEC - Professional Theatre: Acting
John Abbott College
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