Seungyup Paik
2054 Sea To Sky Hwy99, Mount Currie,British Columbia
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
19
19
years of professional experience
Work History
Supervising Manager
THE HITCHING POST MOTEL
Mount Currie, Canada
01.2021 - Current
- Managing an effective budget including labor costs and controllable expenses
- Supervising staff and assisting guests with warm welcome
- Communicating with customers to maximize their positive experiences with the hotel
- Establish work schedules and coordinate activities with other work units
- Resolve work related problems
- Coordinated and supervised daily operations of the store.
- Deal with maintenance issues of hotels
- Inspect facilities regularly and enforce strict compliance with health and safety standards
Housekeeping Manager / Supervising Manager
MIPO OCEANSIDE HOTEL
Busan, South Korea
12.2018 - 12.2020
- Managing the overall business of the hotel with staff and solving customers' inconvenience with care
- Develop lists to maintain facilities of the hotel with good condition
- Training and motivating staff serving the best quality to customers
- Report the ongoing business to management level regularly
- Encouraging staff to achieve both their goals and customer's satisfaction
- Co-ordinate, assign and review the work of hotel and other accommodation services workers
- Establish work schedules and coordinate activities with other work units
- Resolve work-related problems
- Supervising housekeepers and scheduling and motivating team members for the high end-cleaning standard
Sales Manager
Stuttgart Sports Cars Ltd.
Seoul, South Korea
09.2015 - 12.2018
- Managing the overall business of Pre-owned business with a team and providing 'Peace of Mind' to customers with professional approaches
- Developing sales commission program for a sales team and marketing activities with team members
- Train and motivate a sales team achieving sales and purchasing goals
- Having a responsibility for managing the pre-owned vehicle sales process and leading a team providing the exceptional experience to customers
- Managing inventory and pricing proactively to maximize dealership profitability
- Supervising and mentoring a sales team to increase sales and customer satisfaction
- Implementing sales strategies and promotional activities to drive revenue and achieve sales goals
- Collaborating with other departments to maximize exceptional customer experience
- Monitoring market trends and competition to stay ahead of the curve
- Ensuring compliance with dealership policies, procedures and industry regulations
Senior Buyer / Sales Trainer
CJ O Shopping
Seoul, South Korea
09.2012 - 09.2015
- Sourcing products for home-shopping and developing promotional events for increasing sales volume
- Communicate with vendors and co-workers to deal with customer care services
- Training staff about the process of finding proper products and partners and how to care for customers not losing trust you have built
- 3-year experience as a trainer for newly joined staff about what to do or not to do as a buyer
- Communicating with vendors to find appropriate products for increasing revenues and profits
- Supervise financial stability and stock status of vendors to deliver products to customers with positive profits of vendors
- Developing strategies and KPI for the digital electronics department that I was in charge of
- Make a draft of new business structures related to mobile shopping
- Schedule TV home-shopping programs with vendors as a buyer
- Analyze data for a weekly and a monthly report for the head of department
- Develop new training courses for newly joined staff providing guidelines to be a global buyer
- Develop and negotiate sales promotional events with business partners to enhance the sales
Sales Area Manager / Sales Trainer
INFINITI KOREA
Seoul, South Korea
12.2010 - 09.2012
- Plan a yearly budget for promotional events and training courses for sales consultants in dealership companies
- Auditing dealer business to adjust wholesale volumes
- Analyze weekly and monthly sales trends of dealership companies and develop monthly promotional events for customers and commission plans for sales consultants
- Audit management conditions of dealerships and control whole-sales volume based on ordering system
- Plan and operate training courses for newly launched INFINITI cars including comparison test-drive
- Be in charge of annual role-play contest (find strength and weakness of salesperson and improve his/her potentials)
Sales Area Manager / Sales Trainer
HONDA KOREA
Seoul, South Korea
01.2008 - 12.2010
- Supervise operations of Honda dealership companies throughout Korea
- Mainly participate in developing an ordering system to simplify planning annual wholesale orders
- Analyze retail sales trends to report management level for planning monthly promotional events
- Review monthly sales revenue and profitability to find out the best way to improve dealership companies' financial status
- Concrete partnerships with dealership companies
- Research and prepare marketing data for four analysis, including character of accounts, competition, promotion schedules, and product price
- Implement innovations to achieve sales quotas consistently, focusing on turnaround strategies for lagging dealerships, achieving sales of 60.4 billion Korean won
- Develop a sales-program for 3 new dealership companies to recoup their initial investment after the global economic crisis
- Lead localization of electronic back-sensors in CR-V models (KRW 130,000 saved per car, 1,400 units on sale in 2009)
- Monitor a proper order to stabilize profits of dealerships and production schedules in Japan
- Establish a district-wide visual marketing theme to increase vendors' market presence
- Designed lease programs to guarantee residual value of vehicles to enhance sales volume
Sales Consultants
METRO MOTORS (Volkswagen dealership company)
Seoul, South Korea
09.2005 - 12.2007
- Develop individual sales strategies to achieve a given target as a sales consultant
- Conduct market research and invent effective marketing tools to appeal Volkswagen to customers
- Implement optimized consulting strategies for customers
- Develop training programs for internal sales staff to improve sales skills through informing financial knowledge
- Communicate with service managers in the service factory for providing professional knowledge about vehicles to customers
Education
Bachelor of Science - Business Administration
Korea University
South Korea02-2004
Skills
- Customer service
- Organizational skills
- Problem resolution
- Troubleshooting
- Safety and security procedures
- Performance management
- Strategic planning
- Documentation and reporting
Timeline
Supervising Manager
THE HITCHING POST MOTEL
01.2021 - Current
Housekeeping Manager / Supervising Manager
MIPO OCEANSIDE HOTEL
12.2018 - 12.2020
Sales Manager
Stuttgart Sports Cars Ltd.
09.2015 - 12.2018
Senior Buyer / Sales Trainer
CJ O Shopping
09.2012 - 09.2015
Sales Area Manager / Sales Trainer
INFINITI KOREA
12.2010 - 09.2012
Sales Area Manager / Sales Trainer
HONDA KOREA
01.2008 - 12.2010
Sales Consultants
METRO MOTORS (Volkswagen dealership company)
09.2005 - 12.2007
Bachelor of Science - Business Administration
Korea University
Similar Profiles
Benjamin TellesBenjamin Telles
Movie Theater Attendant at Hitching Post TheatersMovie Theater Attendant at Hitching Post Theaters
ERIKA SPIVEYERIKA SPIVEY
Bar Manager at Hitching Post SaloonBar Manager at Hitching Post Saloon
Jess PedleyJess Pedley
General Manager at Hitching Post Bar And GrillGeneral Manager at Hitching Post Bar And Grill