Seungmin (TAYLOR) Lee
Burnaby
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Proactive and results-oriented professional with experience at Shinsegae International, showcasing a strong work ethic and exceptional customer service skills. Excelled in multitasking and guest engagement, significantly enhancing social media interaction and contributing to innovative marketing initiatives.
Overview
4
4
years of professional experience
Work History
Server
Outback Steakhouse
07.2020 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Marketing Intern
Shinsegae International
11.2023 - 05.2024
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Enhanced social media engagement through regular posting and audience interaction.
Education
No Degree - Business Administration And Management
HONGIK UNIVERSITY
SEOUL, KOREA02-2026
No Degree - Business Administration And Management
GASTOWN BUSINESS COLLEGE
Vancouver, BC08-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
English
Professional Working
Korean
Native or Bilingual
Japanese
Elementary
Timeline
Marketing Intern
Shinsegae International
11.2023 - 05.2024
Server
Outback Steakhouse
07.2020 - 12.2024
No Degree - Business Administration And Management
HONGIK UNIVERSITY
No Degree - Business Administration And Management
GASTOWN BUSINESS COLLEGE
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