Seunghyeon(Kyle) Ban
Whitby,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.
Overview
2
2
years of professional experience
Work History
Merchandiser
Shoppers Drug Mart
01.2021 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Verified products appeared at correct locations in proper quantities.
- Answered customer questions regarding store merchandise, department information and pricing.
Education
Advanced Diploma - Software Engineering
Centennial College of Applied Arts And Technology
Scarborough, ON05.2024
Skills
- In-Store Support
- Window Displays
- Markdown Procedures
- Pricing Controls
- Product Inventory Counts
- Serve Customers
Timeline
Merchandiser
Shoppers Drug Mart
01.2021 - Current
Advanced Diploma - Software Engineering
Centennial College of Applied Arts And Technology
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