Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Assistant
Northern California Fireplace Systems
03.2022 - 09.2025
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Sales Associate
Old Navy
07.2024 - 10.2024
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Tech Support/Web Design
Fiverr
01.2020 - 12.2021
Provided technical support to clients, resolving issues related to website functionality and user access.
Documented technical solutions and created a knowledge base for frequently encountered issues, improving response times.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Resolved customer complaints in a timely manner resulting in increased loyalty and repeat business.
IT-Support
Fiverr
08.2020 - 10.2021
Provided technical support for hardware and software issues, ensuring minimal downtime for users.
Assisted in user account management, including password resets and access permissions for various applications.
Documented IT support processes and created user guides, improving the overall support experience for users.
Childcare Provider
Local
08.2017 - 07.2020
Provided attentive care to family members' children, ages ranging from 1-10, ensuring their well-being and promoting educational play
Organized age-appropriate games, crafts, and activities, fostering a creative and stimulating environment
Developed strong communication skills by effectively addressing the needs of children and maintaining open communication with parents
Elementary School Assistant
Green Oaks
11.2016 - 07.2017
Assisted teachers during recess, ensuring children's safety and engaging them in organized games and activities
Monitored student behavior and promptly addressed conflicts, fostering a positive and inclusive playground environment
Collaborated with staff to implement effective supervision strategies and ensure a smooth flow of outdoor activities