Knowledgeable professionally driven to foster top performance while being committed to service excellence. Ready to learn new skills from a dynamic team and bring value through comprehensive life experience.
Overview
16
16
years of professional experience
Work History
Key Holder
FOUR20
10.2021 - Current
Oversee store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Met sales targets consistently for each shift and increased sales by positively engaging customers and delivering high levels of service.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Prepared and submitted reports to keep management informed of sales activities and progress.
Spray Foam Applicator/Attic Insulation
ThermoTech
04.2018 - 03.2020
Assessed project scope, material requirements and blueprints to gain valid understanding of project details.
Climbed ladders, worked with hand tools, drills, pumps and other hand-held and electrical equipment necessary for installing insulation.
Installed insulation and other necessary products in homes, working in attics, basements and crawlspaces and achieving structural integrity in tight or hard-to-reach spaces.
Maintained high standard of clean-up before leaving job sites, completing necessary touch-up work and clean-up to avoid leaving property owners to deal with dust or debris.
Worked with variety of insulation material types in residential and commercial settings.
Bookkeeper
Game On Games
06.2016 - 10.2017
Traveled across Canada for the carnival as a Bookkeeper for Games.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Completed payroll for employees and maintained detailed records of procedures.
Oversaw hiring, training, scheduling and support.
Slot Attendant
Lake City Casino
06.2013 - 06.2016
Troubleshot machine malfunctions and diagnosed root causes.
Connected with guests on personal level to build loyalty.
Dispensed machine payouts and provided change for players.
Monitored slot machines on casino floor for signs of fraud or player misuse.
Complied with gaming commission rules by verifying players' ages.
Calculated and verified value of players' winnings or losses.
Manager
Oyama General Store
11.2008 - 01.2013
Maximized performance by monitoring daily activities and mentoring team members.
Maintained professional, organized, and safe environment for employees and patrons.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Kept detailed inventories of ordering needs for liquor, beer, wine, and supplies.
Education
Certificate of Technical Studies - Residential And Commercial Insulation
Okanagan College
Vernon, BC
06.2018
High School Diploma -
Grand Forks Secondary
Grand Forks, BC
06.2004
Certificate - Advance Business Technologies
Selkirk College
Castlegar, BC
06.2004
Skills
Customer Service Management
Staff Oversight
Resource Management
Store maintenance
Product ordering
Training and mentoring
Customer Service
Cash Handling
Construction best practices
Excellent work ethic
Hand-tool proficiency
Results-Driven
Timeline
Key Holder
FOUR20
10.2021 - Current
Spray Foam Applicator/Attic Insulation
ThermoTech
04.2018 - 03.2020
Bookkeeper
Game On Games
06.2016 - 10.2017
Slot Attendant
Lake City Casino
06.2013 - 06.2016
Manager
Oyama General Store
11.2008 - 01.2013
Certificate of Technical Studies - Residential And Commercial Insulation