Seth Lane
Medicine Hat
Summary
A hardworking, energetic and optimistic individual always looking for new and exciting opportunities to present skills I already have and new skills I could potentially learn and use in the future.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Uhaul Moving And Storage
06.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Roofing Laborer
Jacqueso (Taco)
12.2023 - 04.2024
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
Ironworker
Ironhorse
06.2022 - 09.2023
- Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
- Used appropriate safety measures and encouraged other team members to do same in effort to avoid job site injuries.
Education
High School Diploma -
Crescent Heights High School
Medicine Hat, AB06.2021
Skills
- Team collaboration
- Research
- Progress evaluations
- Treatment planning
outgoing
energized
- Heavy Lifting
- Safety Procedures
- Hazardous Material Handling
- Active Listening
- Tools and Equipment
Timeline
Customer Service Representative
Uhaul Moving And Storage
06.2024 - Current
Roofing Laborer
Jacqueso (Taco)
12.2023 - 04.2024
Ironworker
Ironhorse
06.2022 - 09.2023
High School Diploma -
Crescent Heights High School
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