Versatile professional with expertise in customer service, mechanical repairs and project management. Demonstrated excellence in customer service and safety protocols, achieving a 20% reduction in downtime. Proven ability to lead cross-functional teams, ensuring timely project completion and client satisfaction. Skilled in technical diagnostics and preventative maintenance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Repair Specialist
Korsmeier Home Repair
01.2008 - Current
Diagnosed equipment malfunctions, providing timely resolutions to minimize downtime.
Executed repairs on various home systems, ensuring adherence to safety and quality standards.
Conducted regular inspections of tools and equipment to maintain operational readiness.
Developed technical documentation for repair processes, enhancing team knowledge and efficiency.
Performed minor wall repair, installed drywall, and applied wallpaper.
Built and repaired decks, fences and sheds to improve overall appearance of homes.
Removed and repaired carpet and wood flooring.
Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
Installed cabinets and shelving units in homes and offices to provide additional space and organization.
Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
Improved client satisfaction by providing timely and quality handyman services for various home repairs.
Project Manager
RD Sherrill Construction, Inc
03.2020 - 12.2025
Coordinated cross-functional teams to ensure effective project execution and timely completion.
Implemented risk management strategies to identify potential project delays and mitigate issues proactively.
Facilitated stakeholder meetings to gather requirements and maintain alignment with project objectives.
Monitored project progress and adjusted plans as necessary to meet changing circumstances.
Managed multiple concurrent projects, ensuring smooth coordination of resources and timely execution of tasks.
Collaborated with architects, engineers, and designers to develop innovative solutions for complex construction challenges.
Managed budgets carefully while identifying opportunities for cost savings without sacrificing quality or timelines.
Secured necessary permits for construction projects by effectively navigating regulatory requirements.
Maintained workplace safety standards by implementing comprehensive risk management plans and conducting regular site inspections.
Planned, designed, and scheduled phases for large projects.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Coordinated material procurement and required services for projects within budget requirements.
Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
Food and Beverage Hospitality Director
Scott's Seafood Grill & Bar
01.2009 - 03.2020
Led food and beverage operations to enhance guest satisfaction and drive repeat business.
Developed innovative menu offerings to meet evolving customer preferences and industry trends.
Implemented training programs to improve staff performance and adherence to service standards.
Streamlined inventory management processes to reduce waste and optimize supply chain efficiency.
Collaborated with marketing teams to promote new initiatives and increase brand visibility.
Oversaw daily operations to ensure consistency in service quality and operational efficiency.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
Elevated company profile in industry by spearheading comprehensive rebranding initiative.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Managed senior-level personnel working in marketing and sales capacities.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Directed operational strategies to enhance guest satisfaction and improve service delivery.
Streamlined inventory management processes to reduce waste and optimize supply chain operations.
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