Seth Easter
Windsor,ON
Summary
Organized customer service worker with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically and mentally-demanding work. Safety-oriented team player with strong attendance record.
Overview
8
8
years of professional experience
Work History
Maintenance Worker
Essex Condo Corp
09.2021 - Current
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Kept accurate records of all maintenance activities performed for future reference and quality assurance purposes.
CDC Ambassador
Value Village
05.2019 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Helped train new employees in safe practices and warehouse procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Communication with customers professionally and proactively to provide product information and advice.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Custodian
GECDSB
01.2020 - 08.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Crew Member
Burger King
10.2017 - 05.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Delivery Associate
Senyka Deliver Solutions
01.2016 - 09.2016
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Increased repeat business by providing exceptional customer service during each interaction.
- Maintained accurate records of all completed deliveries, ensuring proper documentation for billing purposes.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Stayed current on company policies and industry best practices, attending training sessions as required for continued growth in the role.
Education
High School Diploma -
Riverside Secondary School
Windsor, ON01.2018
Skills
- Time Management
- Project Management
- Attention to Detail
- Supply Ordering
- Flexible and Adaptable
- Effective Communication
- Team Collaboration
- Complaint Resolution
- Product Knowledge
- Computer Proficiency
Languages
English
Native or Bilingual
Timeline
Maintenance Worker
Essex Condo Corp
09.2021 - Current
Custodian
GECDSB
01.2020 - 08.2021
CDC Ambassador
Value Village
05.2019 - 01.2022
Crew Member
Burger King
10.2017 - 05.2019
Delivery Associate
Senyka Deliver Solutions
01.2016 - 09.2016
High School Diploma -
Riverside Secondary School
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